Automotive Sales Account Manager

JTEKT North AmericaPlymouth, MI
105d

About The Position

The Ford Sales Account Manager is responsible for managing and growing JTEKT’s sales with Ford and related tier companies. This role blends foundational strategic thinking, leadership, and tactical execution. The associate will work cross-functionally to support customer satisfaction, business development, and long-term account growth.

Requirements

  • Foundational understanding of mechanical, electrical, and technical components.
  • Excellent communication and language skills through both verbal and written communication.
  • Ability to work independently on routine tasks and seek guidance for complex issues.
  • Experience in cross-department and customer-facing communication.
  • Proficiency in Microsoft Office tools (Word, Excel, PowerPoint, Outlook).
  • Ability to prioritize workload and contribute to team-based goals.
  • Willingness to travel as required.
  • Bachelor’s degree in engineering preferred. Bachelor’s degree in business and/or equivalent work experience considered.
  • Experience (+3 years) in Account Management. Automotive experience is preferred.

Responsibilities

  • Support commercial and technical account management for Ford and related tier companies.
  • Improve profitability.
  • Achieve/exceed annual business plan forecast and support strategic sales goals.
  • Generate and follow up on customer inquiries and quotations to win new business.
  • Assist in early-stage opportunity development through RFQ receipt, negotiation, and production launch.
  • Ensure timely and accurate quotations aligned with profitability objectives.
  • Develop and maintain strong customer relationships and act as a JTEKT ambassador.
  • Communicate effectively across internal and external stakeholders on customer issues and requirements.
  • Coordinate contract adjustments and process changes with internal teams and customers.
  • Support customer prototype and production requirements.
  • Participate in cross-functional collaboration with engineering, manufacturing, and business units.
  • Contribute to internal systems and documentation processes.
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