Automotive Retail Manager In Training
About The Position
At Big Brand Tire & Service, we don’t just fill roles — we build leaders. Our Manager in Training (MIT) position is designed to launch high-potential individuals with leadership characteristics, who enjoy fast-paced careers in automotive service. You’ll start by learning the ins and outs of store operations — focusing heavily on customer experience, sales, and service advisor responsibilities — with the goal of moving into a leadership role within 6 months .Show us the right attitude, energy, and commitment, and you could be placed in the next available Assistant Manager, Service Manager, or Store Manager position that becomes available.
Requirements
- Possess a College degree and 1 year of management experience (shift manager for retail or service industry)
- Or, 3 years of automotive experience with 1 year of management experience
- Or, 3 years management experience (shift manager for retail or service industry)
- Or, 2 years in a lead role or supervisory position
- Be energetic, hard-working, and ethical
- Understand and follow company strategies and policies
- Possess a valid Driver's License and must be insurable under our automobile insurance.
- Be physically able to lift 70 lbs. and endure continuous crouching, bending, and turning.
Responsibilities
- Work alongside service advisors and store leadership to understand daily operations
- Provide outstanding customer service and support sales efforts on the front line. Deliver an excellent experience for all guests and make buying from the company simple, reliable and accommodating.
- Learn key operational skills, including scheduling, repair order flow, and technician workload management
- Get hands-on experience with inventory control, point-of-sale systems, and store performance metrics
- Shadow leaders and take on increasing responsibility each week as you prepare for advancement
- Demonstrate initiative, integrity, and a strong work ethic as you grow into your role
- Manage multiple tasks with attention to detail in a fast-paced, team-oriented environment
- Communicate clearly and confidently with teammates and customers alike
- Apply your knowledge of tires, tire-related products, and basic mechanical services to support daily store needs
- Provide a safe, functional facility for team members and guests, and present a professional image to all visitors.
- Responsible for performing in the key individual performance categories. KPIs are continuously meeting standard and trending towards or exceeding monthly goal.
- Develop your career and give yourself and other team members an opportunity to grow with us.
Benefits
- Health
- vision
- dental
- 401(k)
- employee discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
1,001-5,000 employees
