Big Brand Tire & Service-posted 4 months ago
$58,000 - $92,000/Yr
Full-time • Entry Level
Prescott Valley, AZ
Repair and Maintenance

At Big Brand Tire & Service, we don't just fill roles — we build leaders. Our Manager in Training (MIT) position is designed to launch high-potential individuals with leadership characteristics, who enjoy fast-paced careers in automotive service. You'll start by learning the ins and outs of store operations — focusing heavily on customer experience, sales, and service advisor responsibilities — with the goal of moving into a leadership role within 6 months. Show us the right attitude, energy, and commitment, and you could be placed in the next available Assistant Manager, Service Manager, or Store Manager position that becomes available.

  • Work alongside service advisors and store leadership to understand daily operations
  • Provide outstanding customer service and support sales efforts on the front line
  • Deliver an excellent experience for all guests and make buying from the company simple, reliable and accommodating
  • Learn key operational skills, including scheduling, repair order flow, and technician workload management
  • Get hands-on experience with inventory control, point-of-sale systems, and store performance metrics
  • Shadow leaders and take on increasing responsibility each week as you prepare for advancement
  • Demonstrate initiative, integrity, and a strong work ethic as you grow into your role
  • Manage multiple tasks with attention to detail in a fast-paced, team-oriented environment
  • Communicate clearly and confidently with teammates and customers alike
  • Apply your knowledge of tires, tire-related products, and basic mechanical services to support daily store needs
  • Provide a safe, functional facility for team members and guests, and present a professional image to all visitors
  • Responsible for performing in the key individual performance categories. KPIs are continuously meeting standard and trending towards or exceeding monthly goal
  • Develop your career and give yourself and other team members an opportunity to grow with us
  • Possess a College degree and 1 year of management experience (shift manager for retail or service industry)
  • Or, 3 years of automotive experience with 1 year of management experience
  • Or, 3 years management experience (shift manager for retail or service industry)
  • Or, 2 years in a lead role or supervisory position
  • Be energetic, hard-working, and ethical
  • Understand and follow company strategies and policies
  • Possess a valid Driver's License and must be insurable under our automobile insurance
  • Be physically able to lift 70 lbs. and endure continuous crouching, bending, and turning
  • Health, vision, dental insurance
  • 401(k)
  • Employee discounts
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