Automotive Receptionist

Toyota of Naperville • Naperville, IL

5d • $16

About The Position

Dan Wolf Automotive Group is looking for a detail-oriented and organized Receptionist to be a part of our amazing team! This is not a front-facing position, but it plays a crucial role in ensuring smooth daily operations. We offer both part-time and full-time hours, providing flexibility to fit your schedule. If you have strong communication skills and enjoy working behind the scenes to support a dynamic team, we want to hear from you! Open availability required Monday-Saturday for FT consideration. Availability for Mid/Closing shifts and open availability on Saturday for PT consideration Apply today and take the first step toward an exciting opportunity!

Requirements

• Demonstrated superior customer service skills
• Excellent communication skills and high attention to detail
• Ability to multi-task and handle several phone calls at once
• Must have at least a high school diploma/GED
• Must be proficient in Microsoft Word and Excel
• Must have dealership and/or recent retail receptionist experience
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, drug test, credit report, and valid driver license
• Professional appearance and strong work ethic

Responsibilities

• Operates switchboard telephone system
• Communicates with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
• Takes thorough messages, indicating the callers first and last name, company name if applicable, the time and the message the caller wishes to leave
• Provides basic information to callers who have general inquires
• Assists the accounting office with various clerical duties as needed
• Friendly, professional, courteous and efficient when working with all customers and employees
• Refers customers who have additional questions to the service advisor or other appropriate individual
• Handles customer complaints with integrity and poise and refers the customer to the appropriate individual for further communication

Benefits

• Positive/motivating work environment
• We promote from within
• Insurance benefits for full time
• Paid time off benefits for full time
• Diverse workforce

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED