Automotive Receptionist / BDC Specialist
About The Position
Mercedes-Benz Creve Coeur is seeking a Business Development Coordinator/Receptionist with excellent customer service skills to join our elite team. Candidates should have flexible, full-time availability for this role, which may include evenings and Saturdays. Pay based on experience, and will combine an hourly component with additional bonus structure. Experience Everything MileOne has to Offer: - Competitive compensation - Training and mentoring - Great opportunities for advancement - Positive, success driven work environment Summary: As a Business Development Coordinator you will respond to internet customer inquiries, handle the leads, the internet listings, make follow up phone calls and set up appointments with potential customers for the sales team to take over the selling process. You will be responsible for both new & pre-owned internet car sales. Our MileOne Employee Advantage: MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace. MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.
Requirements
- 2 years of call center experience and customer service skills
- Ability to multi-task
- Establish personal goals that are consistent with the dealerships standards of productivity, and devise a strategy to meet those goals
- Great attitude with a high-energy personality
Responsibilities
- Receive all inbound sales calls and set appointments in the service department.
- Support on-line customers by setting appointments.
- Maintain an owner follow up system that encourages repeat and referral business and contributes to customer satisfaction.
- Continually learn about services offered, recalls, product updates, features, accessories, inventory and their benefits to the customer.
Benefits
- Competitive compensation
- Training and mentoring
- Great opportunities for advancement
- Positive, success driven work environment
- health and financial benefits
- Employee Purchase Program
- MileOne Support Fund: by Employees, for Employees
- NextMile Scholarship Program
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
