Automotive Parts Manager - Hyundai of Gilroy

Hyundai of GilroyGilroy, CA
29d

About The Position

Come work for the best! If you are interested in a career in the automotive business we welcome you to apply today to join our family at United Auto Group. We welcome you to apply for a position where you can contribute to our goal of providing an extraordinary automotive experience to all of our clients. We set each member up for success by providing comprehensive, highly-specialized training for each position within our organization, complete with on-the-job training and ongoing personal development.

Requirements

  • 2+ years of related experience in an automotive parts management position preferred
  • Excellent customer service skills
  • Professional appearance and work ethic
  • High school diploma or equivalent
  • Detail oriented and organized
  • Valid driver's license and clean driving record

Responsibilities

  • Lead the parts department, retail and wholesale customers
  • Accomplish objectives through the use of proper purchasing procedures and inventory control
  • Handle the parts inventory and track all expenses
  • Work with the Service Manager to ensure parts are in-stock or ordered in a timely manner as needed for all scheduled repairs
  • Effectively train and supervise all parts counter associates to meet department and company goals; handle stock order procedures
  • Handle and resolve customer complaints courteously and professionally
  • Keep up-to-date on manufacturer warranty, policy, and return procedures
  • Knowledge and compliance with the federal, state, and local regulations that affect operation
  • Ensure that all employees follow their assigned work schedules and enforce to the absenteeism, reporting and tardiness policy
  • Forecast goals and objectives for the department and strive to meet them
  • Hire, train, motivate, counsel and monitor the performance of all parts department staff
  • Ensure that incoming inventory is stocked in the correct location
  • Maintain a stabilized inventory consistent with the requirements of the defined areas
  • Accurately price parts and accessories using the proper pricing source and keep the computer system up to date
  • Implement & carry out safety requirements
  • Demonstrate behaviors within Company’s Values in all interactions with customers, co-workers and vendors
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