Automotive Parts Counterperson
About The Position
Asheville Ford Lincoln is looking for an Automotive Parts Counterperson. An Automotive Parts Counterperson is responsible for the maintenance and sale of automotive parts. The day to day of this position is to assist internal and external customers in finding the correct parts for the repairs on a vehicle. The Krause Auto Group has been in business for over 30 years, and we contribute our longevity to our focus on both customer and employee satisfaction. Our employees are not just a number. We acknowledge and support every employee regardless of position and care for everyone individually. We love to help people grow, promote from within, and celebrate individual success stories! We offer great opportunities to grow with our company portfolio which consists of 12 brands (BMW, Mercedes, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls Royce, Koenigsegg, Mclaren, and Lotus) across 4 states (Georgia, South Carolina, North Carolina, and Florida) Salary Range based on experience: $40,000-$70,000
Requirements
- High School Diploma or equivalent
- Auto parts sales experience a must in a dealership setting is a plus
- Eager to improve in a dynamic work environment
- Strong interpersonal and time management skills
- Ability to read/interpret safety and maintenance documents
- Valid driver's license and clean driving record
Responsibilities
- Oversee the parts sales process from start to finish
- Communicate with staff and customers in a friendly and professional manner
- Converse effectively/efficiently regarding customer parts status
- Read and understand the parts catalog when looking up and speaking to specific parts
- Answer phone calls, provide price quotes and other information to customers
- Review shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
- Provide high level service to both internal and external customers
- Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
- Notify parts manager of out-of-stock parts or shop materials that need immediate attention
- Locate out-of-stock parts from outside source and submit an emergency order, if necessary
- Make sure all internal requests for parts are billed on service repair order
- Receive payment from retail customers or obtains credit authorization
Benefits
- Free Health Insurance Option Available
- 401k Match Options Available
- HSA company match contribution
- Dental and Vision Insurance Available
- Paid Vacations, Holiday Pay, PTO pay
- Career advancement opportunities, promote from within
- Discounts on products and services
- Family owned and operated
- Long term job security
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
