Automotive Parts Counterperson
Briggs Automotive Group•Fort Scott, KS
About The Position
The Automotive Parts Advisor supports the service department by ensuring the correct parts are identified, ordered, and delivered accurately and on time. This role requires strong attention to detail, organization, and the ability to work efficiently in a fast-paced dealership environment.
Requirements
- High school diploma or equivalent
- Valid driver’s license
- Ability to lift up to 50 lbs
- Frequent standing, walking, bending, and reaching
- Accuracy in parts identification and order processing
- Timely support of service department needs
- Organized inventory and accountability
- Professional communication with customers and internal teams
- Strong attention to detail and organizational skills
- Ability to multitask in a high-volume environment
Nice To Haves
- Dealership parts experience preferred
- Familiarity with dealership DMS systems (CDK experience a plus)
Responsibilities
- Assist service technicians and advisors with accurate parts identification and availability
- Help customers in person, by phone, or online with parts inquiries and orders
- Provide guidance on OEM parts, compatibility, pricing, and availability
- Maintain an organized and accurate parts inventory
- Receive, inspect, and properly stock incoming parts shipments
- Process parts orders using dealership management software (DMS)
- Prepare parts for internal delivery or customer pickup
- Handle returns, cores, and exchanges with proper documentation
- Communicate clearly regarding backorders, ETAs, and part issues
- Recommend additional parts or accessories when appropriate
- Follow all safety procedures and dealership policies
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
