Automotive Parts Counterperson
About The Position
Lafayette Ford is Hiring Parts Counter Personnel Today! Responsibilities Oversee the parts sales process from start to finish. Communicate with staff and customers in a friendly and professional manner. Converse effectively/efficiently regarding customer parts status. Read and understand the parts catalog when looking up and speaking to specific parts. Answer phone calls, provide price quotes and other information to customers. Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate. Provide high level service to both internal and external customers. Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock. Notify parts manager of out-of-stock parts or shop materials that need immediate attention. Locate out-of-stock parts from outside source and submit an emergency order, if necessary. Make sure all internal requests for parts are billed on service repair order. Receive payment from retail customers or obtains credit authorization.
Requirements
- High School Diploma or equivalent
- Eager to improve in a dynamic work environment
- Strong interpersonal and time management skills
- Ability to read/interpret safety and maintenance documents
- Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
- Valid driver's license and clean driving record
Nice To Haves
- prior auto parts sales experience (preferred)
Responsibilities
- Oversee the parts sales process from start to finish.
- Communicate with staff and customers in a friendly and professional manner.
- Converse effectively/efficiently regarding customer parts status.
- Read and understand the parts catalog when looking up and speaking to specific parts.
- Answer phone calls, provide price quotes and other information to customers.
- Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
- Provide high level service to both internal and external customers.
- Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
- Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
- Make sure all internal requests for parts are billed on service repair order.
- Receive payment from retail customers or obtains credit authorization.
Benefits
- Medical, Dental & Vision Insurance
- 401K Plan + Match
- Paid time off and vacation
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Saturday Lunches
- Family owned and operated
- Long term job security
- Health and wellness
- Discounts on products and services
- Above average industry pay
- We are an equal opportunity employer and prohibit discrimination/harassment in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
