Automotive Parts Counter Person (Parts Advisor)
About The Position
Our goal at Lou Sobh Honda is to exceed a client’s total expectation when they arrive at our dealership, so we realize we must first provide that level of investment to our employees through continual training, career development and opportunities for growth. Your professional development is one of our top priorities. That's why we're proud to offer our staff members with a comprehensive benefits package, competitive compensation plans, and abounding avenues to grow your career with us! We are seeking a Parts Counter Person to join our team. Honda Experience and/ or Automotive Experience and/ or DealerTrack experience a plus!
Requirements
- High School diploma
- Must have a valid driver’s license
- Excellent oral and written communication skills
- Excellent customer service skills
- Friendly and reliable
- Positive and team player attitude
- Maintain an organized, orderly and clean work environment
- Ability to multi-task in a fast paced environment
Nice To Haves
- Automotive experience preferred
Responsibilities
- Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
- Answer incoming phone calls and counter inquiries, providing price quotes and other information as needed
- Inform customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line
- Pull and fill orders from stock
- Notify parts manager of out-of-stock parts or shop materials that need immediate attention
- Notify all necessary parties when special ordered parts have been received
- Pull orders and ensure sure all parts are tagged with customer names and job number
- Follow department policy and instructions on the special ordering of parts, Follow up on back-ordered parts
- Makes sure all internal requests for parts are billed on service repair order
- Receive payment from retail customers or obtain credit authorization
- Keeping things in neat and orderly fashion
- Follow all company safety policies and procedures.
- Understand and follow federal, state and local regulations applicable to industry.
- Participates in required training
- Records all hours worked accurately in company timekeeping system
Benefits
- Medical, Dental, and Vision Insurance
- Life Insurance
- Paid Time Off
- Paid Company Holidays
- Paid Training
- Work-Life Balance
- Ongoing Professional Development
- Employee Discounts
- Family-Friendly and Inclusive Team Culture
- Career Growth and Internal Promotions
- Custom and Competitive Wage Plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
