Automotive Parts Associate - Flow Volkswagen of Wilmington

Flow Automotive Companies•Wilmington, NC

5d•Onsite

About The Position

Flow Volkswagen of Wilmington is seeking a full time Parts Specialist with Automotive Parts experience to join our growing company. Flow Automotive Companies is committed to being on the cutting edge of the transportation industry and needs like-minded individuals to join our team. Our growth has been driven by a strategy to attract and develop high achieving people of outstanding character who are committed to operational excellence and to providing extraordinary personal service. Flow operates 54 automotive franchises representing 26 manufacturers in 10 cities and employs over 2,200 people in North Carolina and Virginia. Flow provides competitive earning opportunities and a comprehensive benefits plan including: Medical, dental, and life insurance (including dependent coverage) Paid time off Paid volunteer time 401(k) Retirement Plan and Financial Wellness Program Thrive@Flow Wellness Program Employee pricing for automotive service and vehicle purchases Scholarship program for children of employees Applicants must pass a pre-employment drug screening. Flow Automotive Companies is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Requirements

Automotive Parts experience

Responsibilities

Reading catalogs and/or computer vehicle diagrams in order to determine replacement part stock numbers and prices.
Determining replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
Receiving and filling telephone orders for parts.
Filling customer orders from stock.
Receiving payment or obtaining credit authorization.
Taking inventory of stock.
Advising customers on substitution or modification of parts when identical replacements are not available.
Examining returned parts for defects, and exchange defective parts or refund money.
Marking and storing parts in stock rooms according to prearranged systems.
Discussing use and features of various parts, based on knowledge of machines or equipment.
Demonstrating equipment to customers and explaining functioning of equipment.
Placing new merchandise on display.
Working with customers, vendors, and dealer personnel to ensure efficiency of department is maintained
Maintaining a friendly, courteous demeanor with colleagues and customers.