Automotive Parts Advisor
About The Position
As a Parts Advisor you will be responsible for providing vehicle parts and merchandise to customers while providing exceptional customer service. Answer telephone and greet customers & vendors in a friendly and professional manner. Maintain clean and professional appearance of counter, work area, and stockroom. Interact with the Service Team to coordinate parts for vehicle repair and service. Order parts from suppliers based on Service Department and customer requests. Receive, unpack, and store parts in appropriate storage areas so they are readily available when needed. Takes inventory, maintain records of goods received and keeps perpetual inventory controls. Receive payment or obtain credit authorization. Process core returns, parts warranties and parts returns as necessary.
Requirements
- Acceptable driving record and a valid driver's license in your state of residence
Nice To Haves
- Previous parts advisor experience, preferred
- Understand basic automotive components and systems
- Automotive dealership service experience is a plus
- Any automotive certifications is a plus
Responsibilities
- Providing vehicle parts and merchandise to customers
- Answering telephone and greet customers & vendors
- Maintaining clean and professional appearance of counter, work area, and stockroom
- Interacting with the Service Team to coordinate parts for vehicle repair and service
- Ordering parts from suppliers based on Service Department and customer requests
- Receiving, unpacking, and store parts in appropriate storage areas
- Taking inventory, maintain records of goods received and keeps perpetual inventory controls
- Receiving payment or obtain credit authorization
- Processing core returns, parts warranties and parts returns as necessary
Benefits
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
