Automotive Mobile Diagnostic Technician

Caliber Collision • Jacksonville, FL

4d

About The Position

Protech Automotive Solutions and its affiliated brands is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers. JOB SUMMARY Protech Automotive Solutions has an immediate job opening for a Mobile Diagnostic Technician to perform all-purpose duties, which may include, but not limited to: Applies technical knowledge to assist customers, answers inbound and outbound phone calls in support of Autel scanning unit, answers technical questions relating to the scanning procedures of the Autel unit, conducts research to understand, explain, and resolve technology issues on the vehicle. At Protech, we enjoy a fast paced work environment with challenging advanced skill development. We supply our team with the latest computerized diagnostic equipment, factory diagnostic and programming software components and tools. Our benefits are some of the best in the industry. Mobile technicians are provided with a company vehicle, cell phone, and laptop, while all employees receive 401K and health care packages that rival some of the largest automotive related companies in the US. At Protech we take what we do seriously, but provide a family atmosphere and have a good time. Consider joining our team as we work through some of the most ground breaking technology in automotive history.

Requirements

• 2+ years of prior experience as a Diagnostic technician required
• I-CAR & ASE certifications preferred
• Must currently have or be willing to obtain proper tools to successfully complete job duties as assigned
• Must be able to pass all pre-employment screenings including background checks
• Minimum age requirement of 21+ years
• Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
• Ability to read and understand instructions, written estimates, and work orders
• Effective verbal and written communication skills
• Work through competing priorities and adapt easily to a fast-paced environment
• Ability to provide personable, friendly customer service to internal and external customers
• Must be eligible to work in the U.S. with no restrictions.

Nice To Haves

• I-CAR & ASE certifications preferred

Responsibilities

• Applies technical knowledge to assist customers
• Answers inbound and outbound phone calls in support of Autel scanning unit
• Answers technical questions relating to the scanning procedures of the Autel unit
• Conducts research to understand, explain, and resolve technology issues on the vehicle

Benefits

• Benefits from day one – Immediately eligible for medical, dental and vision
• Industry Comparable Pay – Paid weekly
• State of the Art Products – 3M Repair Products
• Paid Vacation & Holidays – Begin accruing day 1
• Career growth opportunities – We promote from within
• Paid Skilled Trainings and Certifications – I-CAR and ASE
• Mobile technicians are provided with a company vehicle, cell phone, and laptop, while all employees receive 401K and health care packages that rival some of the largest automotive related companies in the US.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed