Automotive Mobile Diagnostic Technician
About The Position
Protech Automotive Solutions is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers. Protech Automotive Solutions has an immediate job opening for a Mobile Diagnostic Technician to perform all-purpose duties, which may include, but not limited to: Applies technical knowledge to assist customers, answers inbound and outbound phone calls in support of Autel scanning unit, answers technical questions relating to the scanning procedures of the Autel unit, conducts research to understand, explain, and resolve technology issues on the vehicle.
Requirements
- 2+ years of prior experience as a Diagnostic technician required
- Must currently have or be willing to obtain proper tools to successfully complete job duties as assigned
- Must be able to pass all pre-employment screenings including background checks
- Minimum age requirement of 21+ years.
- Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
- Ability to read and understand instructions, written estimates, and work orders
- Effective verbal and written communication skills
- Work through competing priorities and adapt easily to a fast-paced environment
- Ability to provide personable, friendly customer service to internal and external customers
Nice To Haves
- I-CAR & ASE certifications preferred
Responsibilities
- Applies technical knowledge to assist customers
- Answers inbound and outbound phone calls in support of Autel scanning unit
- Answers technical questions relating to the scanning procedures of the Autel unit
- Conducts research to understand, explain, and resolve technology issues on the vehicle
Benefits
- Benefits from day one – Immediately eligible for medical, dental and vision
- Industry Comparable Pay – Paid weekly
- State of the Art Products – 3M Repair Products
- Paid Vacation & Holidays – Begin accruing day 1
- Career growth opportunities – We promote from within
- Paid Skilled Trainings and Certifications – I-CAR and ASE
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
