Automotive Mobile Diagnostic Technician

Caliber Collision

4d

About The Position

Protech Automotive Solutions is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers. Job Summary Mobile Service Technicians will complete air conditioning service, automotive repairs, on site scanning support, wire repairs and diagnostics within their market area. Protech Automotive Solutions, has been in business for over 20 years handling multiple types of repairs, from hands on mechanical repair and replacement of suspension, drive modules and frames, to diagnostic opportunities that require advanced knowledge of complicated computerized vehicle control systems. We also handle soft touch repair and replacement of delicate vehicle interior trim components. At Protech, we enjoy a fast paced work environment with challenging advanced skill development. We supply our team with the latest computerized diagnostic equipment, factory diagnostic and programming software components and tools. Our benefits are some of the best in the industry. Mobile technicians are provided with a company vehicle, cell phone, and laptop, while all employees receive 401K and health care packages that rival some of the largest automotive related companies in the US. At Protech we take what we do seriously, but provide a family atmosphere and have a good time. Consider joining our team as we work through some of the most ground breaking technology in automotive history.

Requirements

• Minimum of 3 years automotive repair experience
• Knowledge of diagnostic scan tools and factory software
• Obtain AC certification & follow safety standards
• Excellent customer service and communication skills
• Knowledge and ability to use computers, mobile devices, and related technology efficiently
• Self -motivated, positive attitude, with a customer focused vision
• Must be at least 21 years of age
• Must have a valid driver’s license and ability to pass MVR check
• Ability to pass a background check
• Must be able to lift 60 pounds independently
• Travel may be required for continuing education and certification training
• Requires standing for extended periods of time with frequent stretching, reaching, walking, and stooping
• Requires frequent driving of company and customer vehicles
• Extensive travel within assigned area is expected
• May have exposure to fumes, dust, and chemicals
• Ability to work in a shop environment in inclement weather
• Required to wear PPE to include but not limited to facial covering, eye protection, gloves

Nice To Haves

• Trade school experience a plus
• ASE or I-CAR certifications a plus

Responsibilities

• Customer service focused, ability to develop relationships and deliver operational consistency
• Perform Air Conditioning Evacuation & Recharge
• Troubleshoot and diagnose mechanical and electrical repairs
• Understand and complete estimating, invoicing, part identification, pre and post quality control checklists
• Adequately explain technical diagnoses and repair planning needs to include shop personnel, insurance adjusters, and customers
• Utilize various tools, diagnostic equipment, and Virtual support team resources to make the most effective recommendations
• Test drive vehicles after repairs are completed
• Check all parts for quality and accuracy before installing
• Complete assigned training and certifications, to include continuing education courses
• Communicate with field team to ensure efficiency and productivity
• Maintain a well-organized work area
• Responsible for ensuring tooling software updates are completed immediately
• Accountable for assigned inventory Including: Laptops, OE scan tools, VCI, other equipment provided
• Develop and maintain excellent customer relationships through our company purpose and core values

Benefits

• Mobile technicians are provided with a company vehicle, cell phone, and laptop, while all employees receive 401K and health care packages that rival some of the largest automotive related companies in the US.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed