Automotive Master Technician
About The Position
Advanced Diagnosis and Troubleshooting: Perform comprehensive diagnostics on all Ford and Lincoln vehicle systems, including gasoline, diesel, hybrid, and electric powertrains, using advanced Ford proprietary diagnostic tools (e.g., IDS/FDRS, VCMM, VMM) and traditional shop equipment. Analyze complex diagnostic trouble codes (DTCs), live data, wiring diagrams, and technical service bulletins (TSBs) to pinpoint root causes of vehicle malfunctions, even for intermittent or unusual issues. Utilize advanced test procedures for engine performance, transmission, electrical, HVAC, suspension, steering, and braking systems. Expert Repair and Maintenance: Execute highly complex repairs across all vehicle systems, including engine overhauls, transmission rebuilds, advanced electrical system repairs, module programming, and high-voltage hybrid/EV system work. Perform all levels of factory-scheduled maintenance and repairs according to Ford Motor Company specifications and warranty guidelines. Ensure all repairs are completed correctly the first time (Fixed Right the First Time - FRFT) to maintain high customer satisfaction and minimize comebacks. Conduct thorough quality control checks and test drives to verify repairs. Technical Resource and Mentorship: Serve as a primary technical resource for other technicians, service advisors, and parts department personnel, offering guidance, training, and support on complex vehicle issues. Mentor and train junior technicians, apprentices, and A-level technicians, helping them develop their diagnostic and repair skills, and understand Ford-specific procedures. Stay abreast of the latest Ford technological advancements, new vehicle models, and repair techniques through continuous Ford factory training (web-based and instructor-led). Documentation and Compliance: Accurately document all diagnostic procedures, repairs performed, parts used, and recommended future services on repair orders and dealership management systems. Ensure strict adherence to all Ford warranty policies and procedures. Comply with all federal, state, and local regulations, including hazardous waste disposal and safety standards.
Requirements
- Ford Master Technician Certification
- 5-7+ Years of Automotive Technician Experience: A significant portion of this experience must be specifically with Ford and Lincoln vehicles, ideally within a dealership environment.
- Proven Diagnostic Track Record: Demonstrated ability to accurately diagnose and resolve complex, challenging vehicle issues.
- Mastery of Ford Diagnostic Tools: Expert proficiency with Ford-specific diagnostic software (e.g., IDS/FDRS, VCMM, VMM) and diagnostic procedures.
- Advanced Electrical and Electronic System Expertise: Deep understanding of electrical circuits, module reprogramming, network communication (CAN bus, LIN bus, etc.), and advanced sensor diagnostics.
- Comprehensive Powertrain Knowledge: In-depth understanding and repair capability for Ford's gasoline, diesel, hybrid, and electric powertrains.
Nice To Haves
- Ford Senior Master Technician Certification (Highly Desirable): Represents the pinnacle of Ford training and ongoing commitment.
Responsibilities
- Perform comprehensive diagnostics on all Ford and Lincoln vehicle systems
- Analyze complex diagnostic trouble codes (DTCs), live data, wiring diagrams, and technical service bulletins (TSBs) to pinpoint root causes of vehicle malfunctions
- Execute highly complex repairs across all vehicle systems
- Perform all levels of factory-scheduled maintenance and repairs according to Ford Motor Company specifications and warranty guidelines
- Conduct thorough quality control checks and test drives to verify repairs
- Serve as a primary technical resource for other technicians
- Mentor and train junior technicians, apprentices, and A-level technicians
- Stay abreast of the latest Ford technological advancements, new vehicle models, and repair techniques through continuous Ford factory training
- Accurately document all diagnostic procedures, repairs performed, parts used, and recommended future services on repair orders and dealership management systems
- Ensure strict adherence to all Ford warranty policies and procedures
- Comply with all federal, state, and local regulations, including hazardous waste disposal and safety standards
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
