Automotive Lead Technician

Bridgestone AmericasSteubenville, OH
Onsite

About The Position

Bridgestone Retail Operations (BSRO), a part of Bridgestone Americas, employs over 22,000 teammates across North America, operating more than 2,200 company-owned stores including Firestone Complete Auto Care, Tires Plus, and Wheel Works. The company emphasizes serving society with superior quality and fostering a diverse and inclusive team where individuals can bring their whole selves to work. The Lead Technician position requires experience and technical expertise in diagnosing drivability and electrical systems, along with leadership and mentoring skills to enhance customer care and satisfaction. Bridgestone is committed to fair compensation, professional development, community involvement, and a global, dynamic work environment focused on making mobility safer, more efficient, and more sustainable for future generations. The company also highlights its corporate social responsibility (CSR) commitment, 'Our Way to Serve', striving to improve how people move, live, work and play.

Requirements

  • Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.
  • Skilled in brakes diagnosis/repair
  • Skilled in alignment, steering & suspension diagnosis/repair
  • Skilled in general automotive maintenance & tire repair
  • Current federal, state and local certification/license where applicable.
  • Ability to communicate technical information to non-technical people.
  • Reading, writing and math skills.

Nice To Haves

  • Strong understanding of any of the following: Electrical/electronic systems
  • Strong understanding of any of the following: Engine repair
  • Strong understanding of any of the following: Engine performance
  • Strong understanding of any of the following: Automatic transmission/transaxle
  • Strong understanding of any of the following: Manual drivetrain/transmission
  • Strong understanding of any of the following: Automotive heating/AC
  • 5 years of automotive repair experience, demonstrated skills via third party assessments/certifications, or completion of Vocational-Technical School Program
  • A.S.E. certification in at least 3 of A1-A8 (L1 can be one of the three – Brakes and Steering & Suspension A.S.E.s preferred)

Responsibilities

  • Diagnose and repair to specifications - brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
  • Adequately explain technical diagnoses and needed repairs to non-mechanical individuals.
  • Stay current with rapidly changing automotive technology through continuous paid formal training.
  • Assist and train technicians/mechanics in performing technical activities.
  • Obtain or maintain A.S.E. certifications in at least five of A1 – A8 within first two years of employment.

Benefits

  • formal training
  • performance incentives
  • paid vacation and holidays
  • competitive healthcare packages for full-time and part-time employees
  • a 401k plan
  • sign on bonus for new employees of $2,000-$3,000
  • performance-based compensation model known as flat-rate pay
  • Tests and registrations fees are paid for by company pass or fail (for A.S.E. certifications)
  • Technicians receive bonus for each test passed (for A.S.E. certifications)
  • Medical, Dental and Vision – Starting day 1 for all our teammates
  • On-the-job training
  • company-funded ASE certifications
  • Flexible work schedule
  • 401(k) match
  • On demand pay (daily pay) program available
  • Professional Development
  • Community Involvement
  • Integrity & Teamwork
  • A supportive and engaging onboarding experience
  • The opportunity to develop and grow, through training and regular mentorship
  • Corporate Social Responsibility activities
  • A truly global, dynamic and challenging work environment
  • Agility and work/life effectiveness and your long-term well-being
  • A diverse and inclusive team
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