Automotive Lab Liaison

MARTIN Technologies•Dearborn, MI

About The Position

The Automotive Lab Liaison is the “mission control” between our dyno labs, engineering teams, and external customers. You’ll translate technical needs into actionable test plans, ensure flawless execution on the floor, and keep stakeholders informed every step of the way. To excel, you’ll pair deep engine & vehicle know-how with outstanding communication, business-development savvy, and the organizational chops to juggle multiple programs in a fast-moving environment.

Requirements

Strong knowledge of combustion engines, dyno testing, assembly, and failure/root-cause analysis.
High-level familiarity with powertrain, electrical, chassis, and emissions subsystems.
Exceptional verbal & written skills; proven ability to build rapport with customers and lead cross-functional teams.
Demonstrated success managing overlapping projects in a high-tempo lab environment.
Proficiency with data-acquisition & lab management software, MS Office / Google Suite, and basic analytics.
Positive attitude, strong service orientation, and a commitment to on-time, first-time-right delivery.
Problem-solving, critical thinking, budgeting awareness, and experience interfacing with senior leadership.

Nice To Haves

Bachelor’s degree in Mechanical, Automotive, or Business Engineering.
3+ years in an automotive test, dyno, or powertrain environment.
Prior business-development or account-management exposure.

Responsibilities

Scope and schedule engine/dyno tests, assembly work, and tear-downs.
Provide on-the-spot guidance for root-cause investigations and subsystem troubleshooting.
Ensure data quality by reviewing test setups, instrumentation, and run sheets.
Serve as the primary contact for OEM and Tier-1 clients; build rapport and clarify expectations.
Deliver concise, data-driven status updates and post-test reports.
Identify up-sell or follow-on opportunities and relay them to business-development leadership.
Communicate daily priorities to technicians and engineers; motivate the team to hit quality and timing targets.
Facilitate problem-solving sessions and remove roadblocks quickly.
Track multiple programs, budgets, and milestones simultaneously using lab management software.
Drive continuous-improvement initiatives that boost throughput, safety, and customer satisfaction.
Partner with upper management to scope new work, draft proposals, and represent lab capabilities during client tours and reviews.