Automotive Guest Service Associate
About The Position
Are you looking to join a trusted automotive brand that offers growth, stability, and a team-oriented environment? Berlin City Kia is seeking a friendly, customer-focused Guest Services Associate to serve as the first point of contact for our dealership. If you enjoy helping people, thrive in a fast-paced environment, and take pride in delivering exceptional service, this is an excellent opportunity to grow your career with a respected automotive group. As a Guest Services Associate , you will play a vital role in creating a positive first impression for every customer who visits or contacts our dealership. You’ll manage incoming calls, greet guests, and provide essential administrative and sales support to ensure a smooth and welcoming customer experience. This role requires professionalism, organization, and the ability to juggle multiple priorities while maintaining a warm, customer-first attitude.
Requirements
- Minimum of 1 year of professional office or customer service experience
- At least 18 years of age
- Authorized to work in the United States
- Ability to pass a pre-employment background check, including a drug screen for illegal substances
Responsibilities
- Greet customers, guests, and vendors promptly and professionally
- Answer and route incoming phone calls to the appropriate departments
- Support the sales team with administrative and customer coordination tasks
- Assist with scheduling vehicle deliveries and customer pick-ups as needed
- Maintain a clean, organized, and welcoming front desk and lobby area
- Perform general clerical and administrative duties to support dealership operations
Benefits
- Competitive hourly pay starting at $18.00 – $20.00 , based on experience
- Flexible schedule and paid time off that begins accruing on day one
- Uniforms provided
- Comprehensive benefits package including Medical, dental, vision, life, and disability insurance
- 401(k) with employer contribution
- Health & wellness reimbursement of up to $75 per month
- Employee discounts
- Supportive, fun, and team-driven work environment
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
