Automotive Finishes Branch Manager

Sherwin-Williams•Phoenix, AZ

About The Position

The Branch Manager is responsible for managing the operations of the Automotive Branch Facility. This position will be managing sales, profit, expenses, supervisors/leadership of branch personnel and safety/security of the facility. The Branch Manager will ensure the Branch provides the highest level of Trademark Customer Service. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

Requirements

Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future (e.g., OPT, CPT, H1B, EB-1,etc.)
Must have High School education or GED
Must have a valid, unrestricted Driver’s License
Must have at least 2 years of experience in customer service, retail, sales or automotive industry.
Must be able to lift and carry up to 50 lbs. frequently and up to 100 lbs. on occasion with or without reasonable accommodation

Nice To Haves

Have bachelor’s degree or higher
Have at least one (1) years of experience in leadership role(s), supervising others, or leading teams
Have one (1) year experience in an automotive aftermarket industry or sales environment
Have one (1) year work experience managing profit and loss ("P&L")

Responsibilities

Develops and implements branch market plan based on market conditions, branch mission and financial/budget objectives
Actively engages in field sales to develop existing and potential accounts, while supporting the Sales team in driving customer outreach and revenue growth.
Ensures all customer orders are accurately prepared, and records maintained
Places and follows-up on purchases from outside vendors per established policy
Ensures company vehicle is properly maintained
Manages the merchandising of the branch according to area/region or company guidelines
Maintains organized warehouse operations and accurate inventory to drive sales and turnover.
Ensures safety, loss prevention and security practices are followed by all branch employees according to policy and corrects or reports non-compliance
Supports budget planning, monitors financial reports to enhance branch performance, and manages receivables, payables, and daily bank deposits within established standards.
Determines staffing needs, recruits branch employees accordingly with proper approval, and establishes work schedules as appropriate.
Ensures that branch staff performs at a level appropriate to meet branch objectives by clearly communicating assignments and expectations, conducting performance appraisals and administering discipline as required.
Implement and maintain a systematic follow-up program of phone calls and visits for delinquent accounts
Perform/direct credit investigations and analysis on new and existing accounts, including contacting outside sources for information.
Targets key market segments aligned with the sales strategy and contributes to new business development
Delivers timely feedback on performance and sales goals, and conducts regular meetings to monitor progress and provide coaching.
Adhere to company safety standards at all times.
Conducts targeted market research to inform branch marketing strategies, including competitor profiling, product comparisons, customer analysis, and outside sales outreach.