Automotive Finance Manager - Hilton Head Honda

Group 1 Automotive • Bluffton, SC

411d • $65,000 - $250,000

About The Position

The Automotive Finance Manager at Hilton Head Honda is responsible for overseeing the dealership's customer loan origination and approval process, establishing strong relationships with lenders, and managing the Financial Services Department. This role requires a focus on customer satisfaction, compliance with legal and ethical standards, and achieving financial performance goals.

Requirements

• Must have automotive finance management experience.
• Must have a proven track record of good CSI and good performance.
• Proficient at operating a personal computer including Microsoft Office: E-mail, Excel and Word.
• Ability to work independently and be self-motivated.
• Great attitude with high-energy personality.
• Excellent customer service skills.
• Professional appearance and work ethic.
• Strong attention to detail.
• Ability to work well in a process driven environment.
• Outstanding communication skills in both verbal and written.
• High school diploma or equivalent.
• College degree or experience preferred.
• Valid driver license in the state that you will work and a good driving record.

Nice To Haves

• Experience in financial services and financial management.

Responsibilities

• Oversee dealership customer loan origination and approval process.
• Establish and maintain strong relations with lenders.
• Recruit, hire and develop associates for the Financial Services Department.
• Maintain accurate monthly, quarterly and year-end reports.
• Determine the customer's need for financing and explore payment options.
• Establish a positive relationship with customers as they are presented products and services.
• Present warranties, credit insurance, GAP insurance and other beneficial products offered by the dealership.
• Secure and finalize transactions in a legal and ethical manner while maintaining a high level of productivity.
• Meet monthly forecast for finance and insurance income, penetration levels and customer satisfaction.
• Accurately prepare all federal, state, and dealer paperwork related to the transaction and submit to the dealership's Accounting Department in a timely manner.
• Enhance customer satisfaction during the entire purchase experience.
• Supervise the financial services associates to ensure individual and department goals are met.
• Demonstrate behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors.

Benefits

• Employee stock purchase plan
• Disability insurance
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) matching
• Opportunities for advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Motor Vehicle and Parts Dealers
• Education Level: High school or GED
• Number of Employees: 251-500 employees