Automotive Entry-Level Service Advisor | Up To $17.50/hr | Arlington
About The Position
As an Entry-Level Service Advisor with Christian Brothers Automotive, you are often the first and most consistent point of contact for our guests. You play an important role in creating a welcoming, trustworthy experience by assisting guests when they need help with their vehicle and supporting the service team throughout the day. This position is designed as a growth opportunity for someone eager to learn the automotive service industry. The primary responsibilities include safely picking up and delivering guests using our branded shuttle, answering incoming phone calls, and helping build strong guest relationships through friendly, professional communication. As experience and confidence grow, this role offers a clear path to developing into a Service Advisor, with hands-on exposure to guest communication, service processes, and shop operations. If you enjoy working with people, take pride in delivering excellent service, and are looking for a role with long-term career potential, this is a great opportunity to get started!
Requirements
- Proven successful customer service experience is required; driven to serve others
- Must have strong interpersonal skills to effectively communicate with our staff, vendors, and guests
- Valid state driver's license
- Meet the required insurance driving record parameters
- Enjoy a fast-paced environment and a Team mentality (we work hard but like to have fun doing it)!
- Ability to seek and accept coaching and direction
- Ability to multitask and meet deadlines
- Proficient with Microsoft Office Suite or related software
Responsibilities
- Provide safe, courteous shuttle service for guests, including timely pickup and delivery using a branded Christian Brothers Automotive vehicle
- Demonstrate a strong desire to learn automotive repair terminology, service processes, and guest service best practices
- Greet guests and assist with checking guests in and out in a professional and welcoming manner
- Answer incoming phone calls and assist with scheduling guest appointments
- Treat every guest with the utmost respect, consistently reflecting the Christian Brothers Automotive mission and values
- Assist the shop with receiving, processing, and delivering incoming and outgoing parts, as well as running errands as needed
- Help maintain a clean, organized, and professional facility
- Support team members with clerical tasks such as filing paperwork and assisting with accounts receivable when needed
- Direct, coordinate, and participate in guest service activities based on daily workflow and priorities
- Serve as a community ambassador by building authentic relationships and partnerships on behalf of the store
- Follow all safety policies and procedures at all times
- Perform other duties as assigned to support shop operations
Benefits
- Up To $17.50/hr.
- Paid Vacation, Paid Holidays & Paid Personal Days
- Closed Every Weekend To Spend Time With Family & Friends
- Healthcare Benefits Available
- Matching 401K Retirement Plans
- Locally Owned and Operated With Owner Onsite
- On-Going Training & Career Advancement
- Reimbursement for Professional Advancement Education Courses
- Chaplain Care Support Available
- Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
- Weekly Lunches Provided
- Employee Appreciation Events
- Employee Point Store Access - Redeem Your Flywheel Training Points For Awesome Swag
- Continuous Training Available Through The CBA Flywheel Learning System
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
