Automotive Customer Service Technician (963)

Oil Changers•Roseville, CA

10d•$18•Onsite

About The Position

If you are someone who’s passionate about cars, customer service, and desires to kick start your career in the automotive industry, we want to hire you! This is an entry-level position with training provided. However, if you have industry experience, we want to hear from you. Oil Changers will provide you with all the training necessary to take your skills to the next level which will help you leverage your skills anywhere you go! Did we mention that we LOVE promoting from within? We provide full time employment with a full benefits package. At Oil Changers we aim to provide the best and fastest service to each customer that drives through, hence our slogan “Drive Thru. Drive Happy.” Compensation will start at $18/hour and has the potential to increase $1 more/hr based on each certification passed, for a total of 3 certifications. Employees are also able to receive pooled tips during this time. Your Benefits: Health insurance, dental and vision Ancillary Benefit Options Flexible spending account/Health savings account 401(k) with matching Paid time off/Sick time Employee discount Who we are looking for: Outgoing personality that loves to interact with customers and coworkers. Dependable person with a CA driver's license and reliable transportation. Goal-oriented person who works well in a team environment. Positive and teachable attitude with a focus on personal development. Solution-oriented person who is focused on creating a world class guest experience.

Requirements

Must have a driver’s license
Must have reliable transportation
To successfully perform the essential functions of the position, the employee must be able to read and write English and successfully complete the Lube Technician training course.
The employee must be able to communicate effectively with customers and co-workers and respond to communication calls from co-workers.
Mobility is required.

Nice To Haves

Previous automotive experience is helpful but not required.

Responsibilities

Work as a team to ensure procedures are complete.
Observe and comply with safety rules and regulations.
Provide service to customer vehicles
Check and change car fluids and filters
Check vehicles’ tire pressure
Provide specialized service including but not limited to transmission, differential, and radiator services
Note customer and maintenance information into computer.
Provide prompt and courteous customer service
Explain the service provided
Recommend additional services
Answer questions
Accept payment for services.
Maintain a clean work area (including grounds, restrooms, customer area, etc.)
Perform related duties as assigned.