Automotive Customer Service Representative | Weekends Off | Willis

Christian Brothers Automotive•Willis, TX

5d•Onsite

About The Position

As an Automotive Customer Service Representative with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, and because of these reasons you play a large role in building relationships with our customers.

Requirements

Passion for delivering exceptional customer service with a genuine drive to serve and support others
Strong interpersonal and communication skills with the ability to build positive relationships with staff, vendors, and customers
Valid state driver's license
Meet required insurance driving record parameters
Positive, high-energy attitude with a team-first mentality — we work hard, support one another, and have fun doing it!
Ability to seek and accept coaching and direction
Ability to multitask and meet deadlines
Proficient with Microsoft Office Suite or related software
Being dependable for a position that is Monday through Friday 7:00 a.m. – 6:00 p.m.

Responsibilities

Desire to learn automotive repair service terminology and processes
Check guests in and out
Answer phone calls and schedule appointments
Providing safe shuttle service for our valued guests in our branded vehicle
Treating our guests with the utmost respect under all circumstances and with a heart consistent with Christian Brothers
Assisting the shop with receiving, processing, incoming and outgoing parts and other errands as needed
Keep the facility clean and organized
Assist other team members as needed with clerical tasks such as accounts receivable and filing paperwork
Direct, coordinate, and participate in performing guest service activities as dictated by workload
Serve as a community ambassador for the store through creating authentic relationships and partnerships
Follow all safety policies and procedures
Other duties as assigned

Benefits

Closed Every Weekend To Spend Time With Family & Friends
Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
Paid Vacation & Paid Holidays
Healthcare Benefits Available
Matching Retirement Plans
Employee Discount
Locally Owned and Operated
On-Going Training & Career Advancement
Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
Continuous Training Available Through The CBA Flywheel Learning System
Chaplain Care Support Available
Employee Appreciation Events
Weekly Team Lunches