Automotive Customer Service Representative

Sheboygan Chevrolet GMC Cadillac•Sheboygan, WI

About The Position

Are you looking for a place to grow in your career? Sheboygan Chevrolet and Sheboygan Chrysler are looking for people that want a place to call home in the Automotive Industry. We grow our team members from within our company and offer a path that lets you reach your career goals, both positionally and financially. We currently have an immediate opening for an Automotive Customer Service Representative. Every employee is critical to our success. Our Team strives to create a fun, high-energy environment that not only keeps our employees engaged, but also supports individual growth and recognition. We are one of the most successful dealerships in the area. This had been made possible through years of guest loyalty, which stems from a constant focus on the guest's complete satisfaction with our products and services

Requirements

Quality and friendly phone skills
Ability to operate multi-line phone systems
Ability to use camera equipment for video recording and smartphone applications
Ability to learn quickly
Knowledge of general computer applications
Career-minded and looking for a place to call home
A positive attitude and the ability to spread it to others

Responsibilities

Answer incoming sales calls
Schedule test drive appointments
Stop the clock and answer internet sales inquires
Follow up with previous customers
Answer captivated texting sales questions
Ensure customer contact is maintained in a timely manner for all internet sales customers
To be available for continual training in Sales
Manifest list calls
Ensure CRM data is correct for all customers
Minimum 90 calls per shift