Automotive Courtesy Technician

Grease Monkey•Salisbury, NC

10d

About The Position

During the Full Service Oil Change, the courtesy technician is responsible for the tasks that the customer can most readily see, such as vacuuming, cleaning the windows, and setting the tire pressure. Performing these duties with care and professionalism will create a positive impression with the customer.

Requirements

Basic literacy (ready, writing, math skills); Verbal communication skills
Ability and licensed to operate motor vehicles
Ability to properly use mechanical hand tools
Attention to detail
No previous experience or training required

Responsibilities

Work safely, Wear safety gear
Use Echo System
Prepare vehicle for service; Place seat cover and floor mat in vehicle
Drive vehicle into bay
Perform light check
Release the hood, Unlock doors, Roll up windows, Remove and secure keys, Notify manager if valuables are found
Assist in documenting service information - vehicle damage, unusual conditions
Vacuum entire interior, Check and set tire pressure, Clean exterior windows, including mirrors and headlights in bad weather, Visually inspect wiper blades
Prepare/affix static sticker
Start vehicle and check oil pressure, Reset oil indicator light, if applicable
Drive vehicle out of the bay to customer pickup area, Present vehicle to customer
Thank customers for their business and invite them to return
In addition to the duties listed above, every crew member is responsible for general center maintenance and cleaning duties such as mopping, washing center windows, lawn mowing, clearing litter, snow and ice from the site, and cleaning restrooms.
Crew members must attend crew meetings and run errands as required, as well as other duties assigned by a supervisor.