Automotive Counter Sales/Parts Pro and Driver #22

Smyth Automotive Inc • Green Township, OH

81d

About The Position

The Automotive Counter Sales/Parts Pro is responsible for responding to service requests and inquiries for auto parts and supplies. This role involves handling customer concerns over the phone, via email, or in person, and providing solutions to ensure maximum goodwill from all transactions.

Requirements

• Knowledge of auto parts
• Computer skills (Windows, Excel, Word, and Internet)
• Excellent customer service skills
• Ability to pull and place inventory
• Ability to answer phones
• High School Diploma or GED; or one year related experience and/or training; or equivalent combination of education and experience

Responsibilities

• Follows all points of the store’s 'Basic Service Statement'
• Reports and is ready for work at scheduled time
• Reports to work wearing the proper attire
• Assists all customers by determining needs and selling necessary products to complete the customer’s job
• Becomes proficient at the use of, and all procedures relating to, the computerized point of sale equipment
• Properly checks in, prices and merchandises incoming product
• Keeps merchandise labeling current
• Keeps store neat, clean, and free of all obvious hazards to customers and employees
• Assists in store inventories
• Attends all store meetings
• Improves job knowledge by attending all recommended training sessions
• Follows any other directive as assigned by manager
• Properly uses the order processing system
• Records all lost sales
• Keeps catalog and price sheets current

Benefits

• Paid vacation and sick time
• Paid holidays
• Health care, dental and vision insurance
• Life and disability insurance
• 401k plan with a match
• A generous employee discount on parts and supplies

What This Job Offers

• Education Level: High school or GED