Automotive Business Development Rep (BDR)

Capital Hyundai of Jacksonville•Jacksonville, NC

10h

About The Position

Drive the First Connection. Create the First Win. Capital Automotive is on the hunt for a high-energy, people-first Business Development Center (BDC) Sales Representative to join our growing team. If you love connecting with customers, thrive on fast-paced communication, and get fired up by turning conversations into opportunities—you’ll feel right at home here. This role is all about building relationships, managing leads, and setting the stage for a great customer experience from the very first touchpoint. What You’ll Be Doing Responding quickly and professionally to inbound leads via phone, email, text, and online inquiries Managing and prioritizing leads to ensure timely, thoughtful follow-up Connecting with customers to understand their needs and help guide their buying journey Sharing information about vehicles, services, and current promotions Highlighting features, benefits, and value in a clear, engaging way Collaborating with the BDC team, sales staff, and other departments to drive results Keeping accurate, up-to-date notes in our CRM system Staying informed on market trends, inventory, and competitor offerings Jumping in on other duties as needed—we’re one team here What We’re Looking For Sales or customer service experience (automotive or BDC experience is a plus!) Strong communication skills and natural sales instincts Comfort with phone, text, and virtual sales conversations Experience using CRM systems and sales-related tools A team player who’s motivated by goals and excited to exceed them Adaptability in a fast-moving, tech-driven environment Willingness to pass pre-employment background screenings What We Offer Competitive pay Health insurance Paid Time Off (PTO) 401(k) retirement plan Ongoing training and growth opportunities A supportive, team-focused culture that celebrates wins Why CAPITAL WE ARE CAPITAL. With 20 automotive and powersports franchises and over 1,500 employees, CAPITAL is more than a company—it’s a community. As a family-owned organization, we blend a legacy of excellence with a modern, forward-thinking culture. We proudly support military personnel and veterans and are deeply committed to professional growth, innovation, and long-term success. Ready to accelerate your career? Come grow with a team that’s driving excellence every mile of the way Capital Automotive Group is an Equal Opportunity Employer. We are committed to building a diverse, inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. We believe our differences make us stronger—and we’re better because of them.

Requirements

Sales or customer service experience (automotive or BDC experience is a plus!)
Strong communication skills and natural sales instincts
Comfort with phone, text, and virtual sales conversations
Experience using CRM systems and sales-related tools
A team player who’s motivated by goals and excited to exceed them
Adaptability in a fast-moving, tech-driven environment
Willingness to pass pre-employment background screenings

Responsibilities

Responding quickly and professionally to inbound leads via phone, email, text, and online inquiries
Managing and prioritizing leads to ensure timely, thoughtful follow-up
Connecting with customers to understand their needs and help guide their buying journey
Sharing information about vehicles, services, and current promotions
Highlighting features, benefits, and value in a clear, engaging way
Collaborating with the BDC team, sales staff, and other departments to drive results
Keeping accurate, up-to-date notes in our CRM system
Staying informed on market trends, inventory, and competitor offerings
Jumping in on other duties as needed—we’re one team here