Automotive "Bench" Service Advisor - Milwaukee, WI Metropolitan Area
About The Position
GreatWater 360 Auto Care is hiring an experienced Automotive Service Advisor to join our Team, supporting multiple shop locations across the Milwaukee metropolitan area. This role is perfect for an adaptable, customer-focused Service Advisor or Assistant Service Manager who is seeking advancement and enjoys variety, problem-solving, and helping shops succeed during staffing gaps, vacations, and high-volume periods. Why This Bench Role? Variety — work across multiple locations instead of just one shop Visibility — high-impact role supporting managers and teams Growth — strong pathway to lead advisor, training, or management opportunities Stability — full-time role with consistent employment Why Work at GreatWater 360 Auto Care Competitive compensation and a comprehensive benefits package Emphasis on training, development, and career growth Locally run shops backed by a larger Midwest network Strong culture focused on safety, integrity, and doing right by the customer About GreatWater 360 Auto Care GreatWater 360 Auto Care operates nearly 150 auto repair shops across nine states. We are community-focused, quality-driven, and committed to supporting both our teammates and customers. Schedule: Full-time; hours may vary by shop Travel: Required within the Milwaukee metro area If you’re an experienced Service Advisor who enjoys flexibility, teamwork, and stepping in where you’re needed most, we’d love to connect.
Requirements
- 5+ year of experience as an Automotive Service Advisor or in a similar automotive service role
- STRONG desire to move into Management Role - Prior Exp A PLUS!
- Strong communication and customer service skills
- Comfort explaining automotive repairs in a clear, transparent way
- Ability to travel between shops within the Milwaukee metro area
- Valid driver’s license and insurable driving record
- Professional, team-oriented attitude with a focus on safety and quality
Responsibilities
- Provide Service Advisor coverage at multiple GreatWater locations in the Milwaukee metro
- Greet customers and deliver a professional, friendly service experience
- Write and manage repair orders accurately and efficiently
- Clearly explain vehicle conditions, repairs, and maintenance needs
- Coordinate with technicians to ensure smooth workflow
- Maintain safety, quality, and repair standards
- Step in as a reliable, steady presence when shops need support
- Adapt quickly to different teams, shop environments, and customer needs
Benefits
- Medical, Dental & Vision Plans – Available Day 1!
- 401(k) Match – Up to 5% company match after 90 days
- PTO – Front-loaded annually, 6 paid holidays, Paid parental leave
- Disability & Life Insurance – Company-paid and voluntary options
- Employee Assistance Program – 24/7 confidential support
- Bi-weekly Pay – Direct deposit, 26 pay periods/year
- Career Development - Paid training and elective courses, ASE Certification reimbursement, tuition reimbursement
- Employee Discounts on service and parts that extends to immediate household family members
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
