Automotive BDC Sales Rep

Route 6 Auto Mall Kia • Swansea, MA

407d • $47,000 - $65,000

About The Position

The BDC Sales Representative at Route 6 Auto Mall KIA is responsible for generating and managing customer leads, primarily through internet inquiries and inbound calls. This role acts as a bridge between potential customers and the dealership, focusing on setting appointments for the sales team and ensuring effective communication to enhance the customer experience. The position offers a rewarding career path with significant earning potential through commissions and bonuses.

Requirements

• High school diploma or equivalent; a bachelor's degree in marketing or a related field is a plus.
• Proven experience in a customer service, sales, or telemarketing role.
• Proficiency with Customer Relationship Management (CRM) software and other relevant tools is a plus.
• Strong written and verbal communication skills.
• Ability to multitask, prioritize, and manage time effectively.
• Knowledge of the industry's products and services, with a willingness to undergo continuous training.

Nice To Haves

• Experience in internet sales for 3 years or more.
• Familiarity with sales techniques and customer engagement strategies.

Responsibilities

• Respond to internet and phone inquiries about company products or services.
• Set and confirm appointments for potential customers with sales or service teams.
• Maintain accurate records of customer interactions using CRM tools.
• Follow up with leads to ensure a smooth customer journey.
• Collaborate with sales and service departments to optimize lead conversion.
• Participate in ongoing training to stay updated with product knowledge.
• Address and resolve customer concerns promptly.
• Track and report on appointment outcomes and feedback.
• Participate in team meetings to discuss strategies for improving lead generation and conversion.

Benefits

• Medical
• Dental
• Paid Time Off
• 401K
• Weekly commission
• Bonuses
• Flexible schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Personal and Laundry Services
• Education Level: High school or GED