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The BDC Manager at Nissan City of Springfield is responsible for leading the Business Development Center (BDC) team, ensuring that department metrics and goals are met, and driving sales through effective management and training. The role requires a hands-on approach to motivate and lead BDC Representatives while interacting with general managers from multiple dealerships. The ideal candidate will have experience in both sales and service BDCs, proficiency in CRM tools, and a commitment to the company's values of transparency, efficiency, and respect.