Midas - Automotive Assistant & Service Managers

Midas • Riverdale, GA

1d • Onsite

About The Position

As a future leader of Midas, the Assistant Manager supports the Store Manager to ensure each Midas retail location operates efficiently, safely and effectively. Using fundamental leadership skills, Assistant Managers are responsible for enforcing established policies, procedures and standards, scheduling mechanics/technicians work, managing outside orders, ensuring the quality and timely completion of jobs, meeting customer expectations, and the safety of team members. The Service Manager is responsible for assisting customers with tire selections and recommending necessary under-car repair services. In addition, to ensure complete customer satisfaction by delivering timely completion of high-quality vehicle repair and maintenance, Service Managers must direct the workflow of Mechanics, Alignment Technicians and Tire Technicians and stage vehicle repair/maintenance work. While driving the sales initiatives of Midas, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.

Requirements

• At least 2 years of experience/training in automotive parts and/or tire sales, or a relevant combination of education, training and experience
• Must be at least 18 years old
• Authorized to work in the U.S.
• Ability to stand, walk, bend, and lift/move items weighing over 50 pounds
• Value dependability, teamwork, and providing quality service in a fast-paced environment

Responsibilities

• Support the Store Manager to ensure each Midas retail location operates efficiently, safely and effectively
• Enforce established policies, procedures and standards
• Schedule mechanics/technicians work
• Manage outside orders
• Ensure the quality and timely completion of jobs
• Meet customer expectations
• Ensure the safety of team members
• Assist customers with tire selections
• Recommend necessary under-car repair services
• Ensure complete customer satisfaction by delivering timely completion of high-quality vehicle repair and maintenance
• Direct the workflow of Mechanics, Alignment Technicians and Tire Technicians
• Stage vehicle repair/maintenance work
• Drive the sales initiatives of Midas
• Communicate directly with customers
• Assess customer needs
• Provide information regarding requested and/or necessary automotive repairs and maintenance
• Ensure customers are satisfied with their in-store experience
• Strive to meet customer expectations

Benefits

• Competitive Weekly Pay: Guaranteed base pay plus significant weekly bonus potential
• Work-Life Balance: 5-day work week with Sundays and one other weekday off
• 401(k) retirement savings plan with an employer match
• Health, dental, vision, and life insurance coverage
• Paid vacations
• Paid holidays
• General PTO
• Career Growth: A commitment to promoting from within
• Uniform Support: We cover uniform expenses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees