Automotive Area Operations Manager (Atlanta, GA)

Dent WizardAtlanta, GA
13d$75,000 - $85,000

About The Position

For a quick application text APPLY1 to 82174 About Dent Wizard Dent Wizard is the nation’s undisputed leader in automotive reconditioning services and vehicle protection products – and our success is the result of the great people who serve our customers. We’re stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve. Reporting to a District Manager, Area Manager is a front-line management position responsible for overseeing and leading DW operations within a defined geographic area. AM is responsible for fulfillment of services to customers and leading technicians.

Requirements

  • Combined minimum experience of 3 years in a district route and auction leadership role required
  • Profitable management of a P&L of at least $1.5M in revenue annually
  • Experience managing other leaders and staffs of 20+
  • Travels overnight approximately 10 – 20%
  • Result-driven
  • Positive, motivating leadership style
  • Flexible, resilient, diplomatic, tolerant
  • Active listener: credible and persuasive communication style that empowers others and leads decisively
  • Successful strategy implementation and results

Responsibilities

  • Lead and manage a team to maximize effectiveness and efficiency of resources, technicians, and capital.
  • Expediently and professionally address all customer, operational, and performance concerns.
  • Walk customer inventory to identify future workload requirements and QC repairs.
  • Meet regularly with customers to discuss service levels, repair quality, cycle-time performance and other issues that drive customer satisfaction.
  • Ensure technicians possess the necessary skills, resources, equipment, and information to deliver high quality repairs and customer service.
  • Communicate to keep team informed and up to date in critical information, expectations, company news, etc.
  • On-board new employees, setting them up for success by educating them on role, expectations, processes, and policies.
  • Closely support direct reports/managers optimizing production and day-to-day operations.
  • Work with DM and/or DSM to develop and execute a revenue growth plan to sell additional services within existing customers.
  • Partner with DM and DSM to sell new customers and maximize existing business opportunities.
  • Build and solidify relationships with key customers and network to initiate relationships with prospective customers.
  • Drive results using strategic selling skills and negotiation abilities that create a win-win for the customer and Dent Wizard.

Benefits

  • paid time off
  • medical
  • dental
  • vision
  • 401k match (50% on the dollar up to 7% of employee contribution)

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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