Automation Test Lead (QSR/Restaurant domain)

Capgemini • Chicago, IL

10d

About The Position

We are seeking a highly experienced Test Lead to lead quality assurance initiatives across complex, multi-stream projects. The ideal candidate will bring deep domain expertise in QSR and Retail/Digital environments, along with a proven track record in Agile/SCRUM methodologies and test automation.

Requirements

• Proven experience in project and test management.
• Strong domain expertise in QSR (Quick Service Restaurants) and Retail/Digital sectors.
• Extensive experience with Agile/SCRUM methodologies.
• Proficiency in test automation tools and test management platforms (e.g., JIRA).
• Exceptional communication skills, both verbal and written.
• Ability to prioritize and adapt to changing business needs and timelines.

Responsibilities

• Lead and manage multiple testing initiatives across diverse projects with competing priorities.
• Define and implement comprehensive test strategies, delivery models, and solutions aligned with industry best practices.
• Drive quality-focused deliveries by understanding the product architecture, solution stack, and business processes.
• Collaborate with Centers of Excellence (COEs), Product Owners, and Testing Leads to ensure alignment and successful execution of quality initiatives.
• Promote and implement optimization strategies including automation, productivity improvements, and test lab efficiency.
• Acquire deep knowledge of customer technology landscapes, system integrations, and operational workflows.
• Provide hands-on project and test management, ensuring timely and high-quality deliverables.
• Demonstrate strong leadership, urgency, and problem-solving capabilities in a fast-paced environment.
• Utilize test management and automation tools such as JIRA, and other industry-standard platforms.

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed