Automation Solutions Engineer, Central RME, Global Jam Program

Amazon • Nashville, TN

21d

About The Position

The Central RME Global Jam Program (GJP) team is responsible for driving
positive, data-driven change across Amazon's material handling operations. We
analyze jam DPMO data to identify areas of concern and implement meaningful
solutions to support sites struggling with high jam occurrences and jam duration
hours.

As a Automation Solutions Engineer on the GJP team, you will execute programs
focused on jam reduction, SCADA systems, OEE analysis, technology integration,
and developing permanent corrective actions to complex issues affecting multiple
sites. You'll collaborate with field RME teams, conduct site health analyses,
implement the enhanced GJP process at underperforming facilities, and support
pilot projects through change management documentation and capital request
proposals. This is a regional role based in North America with travel expected
across the globe.

Requirements

• Bachelor's degree in Computer Science, Electrical Engineering, or Automation Engineering
• 7+ years of PLC programming experience

Nice To Haves

• Knowledge of database systems and SQL
• Experience with mechanical systems
• Experience with strong project management skills and the ability to thrive in a fast-paced environment
• Experience programming in at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby
• Six Sigma certification or equivalent continuous improvement training
• Experience on instrumentation or jam sensors

Responsibilities

• Lead and serve as subject matter expert for controls engineering within the team, specializing in specific technologies or end-to-end automation systems
• Develop and deploy code on multiple platforms: PLCs (Allen Bradley, Siemens), Python, Java, C++, C#, or similar modern languages to support controls solutions.
• Design and implement automation tools that streamline processes and improve fleet operations efficiency
• Analyze and order high volume of data through statistical analysis tools
• Create datasets and dashboards to facilitate data representation, using AWS tools: Quicksight, Lambda, Redshift, SQL scripting.
• Identify patterns affecting performance, reliability, or availability and remove them through automation or technical innovations
• Drive continuous improvement using data-driven methodologies (Six Sigma principles preferred) to reduce jam DPMO and improve equipment reliability
• Lead and execute complex jam reduction initiatives across multiple regions- globally with strong self-direction and ownership.
• Manage cross-functional projects from initiation through completion, coordinating with field RME teams, operations, and central engineering groups
• Develop and implement permanent corrective actions (PCAs) and best practices scalable across the network
• Advise and steer vendor projects related to controls and automation systems
• Lead or serve as signatory in change management processes
• Independently prioritize and manage multiple concurrent projects in a fast-paced environment
• Communicate complex technical issues and project status effectively to leadership and cross-functional stakeholders, being able to communicate at different levels from associates to directors.
• Conduct comprehensive site health analyses and audits, identifying root causes and leading teams to sustainable solutions
• Identify skill and knowledge gaps within RME Teams and deliver technical training
• Demonstrate cross-domain understanding for diagnosing technology issues across systems from multiple engineering fields: mechanical, electrical, electronics/hardware.
• Maintain working knowledge of warehouse control systems, SCADA, and telegram communications
• Maintain sound knowledge of machinery safety regulations and safe working practices
• Ensure all controls solutions meet safety and regulatory requirements
• Travel regularly to support sites, lead on-site assessments, and ensure successful implementation of jam reduction strategies

Benefits

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level