Automation & Solutions Analyst

RJW Logistics Group • Elk Grove Township, IL

2d

About The Position

The Automation & Solutions Analyst serves as a strategic problem-solver and
execution partner across RJW, identifying operational inefficiencies and
translating them into practical, technology-enabled solutions. This role bridges
the gap between business teams and IT by combining process analysis, technical
insight, and strong communication skills to deliver measurable improvements. The
Analyst evaluates and leverages a broad toolbox — including automation, custom
development, analytics, system enhancements, and third-party solutions — to
improve efficiency, accuracy, scalability, and business outcomes. Success in
this role requires curiosity, adaptability, and a strong bias toward actionable
solutions and adoption.

Requirements

• Strong relationship-building, communication, and influencing skills, with the ability to gain trust and engagement across all levels of the organization
• Skilled at storytelling with the ability to simplify complex technical ideas and communicate the “why” behind change in a way that inspires action
• Strategic thinker who can connect business objectives to technology solutions and measure the impact of transformation initiatives
• Comfortable facilitating workshops, leading cross-functional teams, and driving consensus in environments with competing priorities
• Demonstrated success leading organizational change, technology adoption, or continuous improvement program
• Strong analytical and problem-solving ability, with a bias toward practical solutions and measurable results
• Excellent project management and prioritization skills, with the ability to manage multiple initiatives simultaneously
• Growth mindset and passion for learning emerging technologies, especially in AI, automation, and data-driven decision-making
• Bachelor’s degree in Information Systems, Business Administration, Supply Chain, or a related field required
• 5+ years of experience in business analysis, process improvement, or transformation roles; experience in technology enablement or AI initiatives strongly preferred
• Experience leading digital or process transformation programs, particularly those requiring cross-departmental collaboration and change adoption

Nice To Haves

• Familiarity with AI, automation, or data-driven technologies (ex. Power Automate, Azure AI, ChatGPT, Blue Prism, etc.) is a strong plus — technical depth not required but curiosity is essential
• Background in logistics, warehousing, or supply chain operations preferred
• Experience with process mapping and visualization tools (ex. Visio, Lucidchart, Miro, etc.) preferred
• Proven ability to manage multiple initiatives simultaneously, balancing short-term execution with long-term strategic goals

Responsibilities

• Partner with leaders and stakeholders across Operations, IT, and Support functions to identify process gaps, inefficiencies, and opportunities for improvement
• Lead discovery sessions, workshops, and on-site observations to understand current-state processes, root causes, and business constraints
• Translate business challenges into clear, actionable solution approaches using the most appropriate technology, including automation, system configuration, custom software, scripting, dashboards, or third-party tools
• Collaborate with IT, developers, and external vendors to design, deliver, and enhance scalable solutions aligned with business goals, data governance standards, and architectural best practices
• Serve as a trusted advisor to business teams by evaluating solution options, outlining tradeoffs, and recommending practical, high-impact approaches
• Support rapid prototyping, proof-of-concepts, and iterative improvements to validate solutions before broader rollout
• Drive solution adoption through clear communication, documentation, training, and hands-on support to ensure business value is realized
• Develop and maintain documentation including business requirements, process flows, solution designs, and post-implementation impacts
• Monitor and measure the effectiveness of deployed solutions using efficiency, accuracy, adoption, and ROI metrics; communicate results and insights to leadership
• Coordinate timelines, priorities, and dependencies across multiple initiatives, balancing short-term execution with longer-term improvement opportunities
• Act as a change agent by promoting continuous improvement, technical literacy, and openness to new tools and approaches across the organization

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees