Summary: The Automation Product Specialist is responsible for assisting Inside and Outside sales to drive sales of Rockwell Automation's PLC, HMI, and Software technology products and solutions to customers. Responsible for understanding the features and benefits of the products and solutions, providing product knowledge and addressing customer inquiries. The Automation Product Specialist's goal is to build strong relationships with customers, identify their needs, and recommend the most suitable products and solutions to meet those needs. Position is remote, when not traveling to customer/clients, but needs to be located within the sales coverage area (Northeast Ohio / Western Pennsylvania). What You'll Do: Meet or exceed sales goals of assigned technology offer Lead and support sales efforts with key targets, key customers, and key opportunities in the Northeast OH/Western PA region Provide technical support for internal and external customers via on-site visit, phone, and email. This could include, but is not limited to troubleshooting products, finding technical documentation and specifications, product selection and, other requested activities Establish relationships with sales and customers to better understand sales potential Work with sales to establish joint strategies and activities Provide expert knowledge to Sales and Branch teams to facilitate quoting, order entry, and order expediting Create and present technical and commercial training for internal and external customers Describe or demonstrate product to customers Acquire, use, and continuously develop personal technical knowledge Provide oral and/or written quotations, proposals or estimates of prices, scope of work, terms, and delivery Work with prospective customers to move projects through the sales cycle to conclusion Properly prepare for sales calls, customers events, etc. Work with Purchasing on proper inventory of high-tech products and identify any potential obsolesce problems Perform other duties as assigned
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
501-1,000 employees