About The Position

We are seeking a skilled Automation Technician to join our Integrated Operations Center. The primary responsibilities of this role include remotely troubleshooting automation-related field issues to minimize the need for on-site responses by automation technicians. The successful candidate will also be responsible for frequent alarm reductions related to automation equipment and will serve as a key interface between the automation team and operations to ensure open lines of communication and transparency.

Requirements

  • Expertise in industrial control systems and troubleshooting.
  • Strong understanding of TotalFlow, Flowboss, and Allen Bradley controllers and related infrastructure.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving skills and attention to detail.

Nice To Haves

  • Knowledge of the Cygnet system is a plus.
  • Previous experience in an Integrated Operations Center or similar environment preferred.
  • Proven track record of reducing alarm frequencies and improving system performance preferred.
  • Experience interfacing between technical teams and operations preferred.

Responsibilities

  • Remotely troubleshoot and resolve automation-related field issues.
  • Reduce the need for on-site responses by automation technicians.
  • Perform frequent alarm reductions for alarms related to automation equipment.
  • Serve as an interface between the automation team and operations to ensure open lines of communication and transparency.
  • Maintain and troubleshoot industrial control systems, including TotalFlow, Flowboss, and Allen Bradley controllers and related infrastructure.
  • Utilize knowledge of the Cygnet system to enhance troubleshooting and system performance.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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