Symbotic-posted 11 days ago
$100,000 - $148,500/Yr
Full-time • Manager
Onsite • USA Sutherland, VA
1,001-5,000 employees

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility. Symbotic is seeking an Automation General Manager to oversee operations and production management across Symbotic’s customer distribution center site. This leadership role requires a leader to guide and influence the site team towards achieving operational excellence and strategic goals. As a General Manager, you will lead and influence teams to foster a collaborative team environment internally and with customers. We seek a leader with a passion for delivering best-in-class service to our distribution centers and a commitment to excellence in all aspects of operations . The General Manager is part of the site operations team, which is part of the Customer Operations organization. The Customer Operations organization is responsible for leading the day-to-day operations of Symbotic’s robotic material handling system. The Customer Operations organization drives operational excellence by engaging and partnering with our onsite customers to drive best-in-class quality, safety and system performance.

  • Oversee automation operations and production management at the customer site, conducting performance assessments, analyzing cause-and-effect relationships, and implementing corrective actions as necessary.
  • Develop and maintain accountability for the operating plan and financial commitments.
  • Effectively communicate and lead the execution of operating plan targets, action plans, and status updates to the site team according to the plan of record .
  • Monitor progress towards operational goals, providing comprehensive reporting to both customers and internal cross-functional teams.
  • Ensure high levels of customer satisfaction by maintaining quality standards and delivering exceptional service. Address customer concerns and resolve issues promptly.
  • Lead, mentor, and develop a high-performing operations team by Fostering a collaborative and positive work environment that encourages innovation and continuous improvement.
  • Foster a culture of continuous improvement in safety, quality, delivery, and cost performance, driving positive change throughout the organization.
  • Ensure compliance with all safety regulations and company policies by promoting a safety culture and ensuring all team members adhere to safety protocols.
  • Support staff and team members by offering training, instruction, and leadership to enhance their personal growth and job performance.
  • Bachelors degree in Logistics, Supply Chain, Manufacturing, or Industrial Automation, Business Administration , or equivalent work experience.
  • Minimum of 7 years of related functional management and direct supervisory experience.
  • Minimum of 5 years of direct management and leadership within an operations environment.
  • Knowledge and experience in logistics , material management, inventory control systems, and manufacturing operations .
  • Ability to drive change and implement process improvements.
  • Strong understanding of operational metrics and performance management.
  • Knowledge of industry regulations and compliance standards.
  • Budget preparation and control experience.
  • Flexible working hours, overtime and travel .
  • Leadership skills with ability to motivate cross-functional or cross-facility groups.
  • medical
  • dental
  • vision
  • disability
  • 401K
  • PTO
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