Field Services and Technical Support Perform all work safely and efficiently, following company Health and Safety policies and applicable standards. Troubleshoot and repair control and electrical systems at customer sites, ensuring proper operation and minimal downtime. Identify, report, and resolve abnormal equipment conditions promptly. Execute field service activities according to project schedules, scope, and customer requirements. Prepare and submit detailed service and follow-up reports to ensure complete resolution of customer issues. Provide remote technical assistance and participate in a rotational on-call schedule. Work both independently and collaboratively in multi-disciplinary project environments. Deliver technical training to customer operations and maintenance personnel as required. Recommend tools, equipment, or system improvements to optimize customer operations. Controls and Automation Development Design, develop, and program control systems based on customer requirements, company standards, and project specifications. Commission, install, and validate automated equipment at customer facilities. Collaborate with internal design and engineering teams to ensure successful system integration and functionality. Document program changes, configurations, and updates for traceability and future support. AMR Support and Integration Commission and integrate Autonomous Mobile Robot (AMR) systems across North America, including on-site deployment and interface with other automated systems. Modify AMR maps and logic using third-party systems and PLC programming. Optimize system performance through analysis, simulation, and testing. Document lessons and collaborate with the AMR System Integration team to enhance tools, processes, and solutions.