Automation Engineer (Starlink Growth)

SpaceX • Hawthorne, CA

79d • $95,000 - $130,000

About The Position

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. At SpaceX, we are leveraging our experience in building rockets and spacecraft to deploy Starlink, the world's most advanced broadband internet system. Starlink is the world's largest satellite constellation and is providing fast, reliable internet to 5M+ users worldwide. We design, build, test, and operate all parts of the system - thousands of satellites, consumer receivers that allow users to connect within minutes of unboxing, and the software that brings it all together. We've only begun to scratch the surface of Starlink's potential global impact and are looking for best-in-class engineers and analysts to rapidly accelerate our growth around the globe. As an Operations Engineer, Automation on the Growth Analytics & Automation team, you will be responsible for developing, maintaining, and continuously improving both business-critical and experimental automation to unlock growth and accelerate the monetization of the Starlink network. You will work closely with technical and engineering teams to make sure requirements are satisfied and the automation is robust. You will create reports, alerts, and monitoring systems to ensure that your automation is working correctly and communicate results to leadership.

Requirements

• Bachelor's degree in an engineering, mathematics, or STEM discipline
• 1+ years of experience in engineering, software, data analytics, venture capital, management consulting, or operations/product management at a technology company
• 1+ years of experience with Python

Nice To Haves

• Bachelor's degree in computer science, data science, mathematics, physics, or engineering
• Proficiency in SQL and Python
• Understanding of database structures, query optimizations, ETL development
• Experience with automation (demonstrated skills with VBA, Python, C#, etc.)
• Start-up, consulting, tech, or other demonstrated experience in high-growth, fast-paced, rapidly changing environment
• Strong project management and self-directed prioritization skills
• Ability to communicate technical concepts to non-technical audiences at all organizational levels
• Ability to develop and maintain strong relationships across disciplines and with multiple levels of management

Responsibilities

• Build and maintain high-quality automation to assist with growing Starlink's customer base, launching new markets, and improving customer experience
• Build alerts and monitoring for current automation systems
• Manage all requests and stakeholders in a scalable way
• Own status of automation (reporting on health, metrics like how many credits are being issued, etc.)
• Work with engineering and business teams to develop strategies for migrating automation to website-integrated solutions when appropriate
• Design measurable and well-scoped experiments
• Write and maintain high-quality documentation
• Engage the SpaceX leadership team with quantitative and qualitative updates on automation performance and opportunities

Benefits

• Pay Range: Operations (Automations) Engineer/Level I: $95,000.00 - $115,000.00/per year
• Operations (Automations) Engineer/Level II: $110,000.00 - $130,000.00/per year
• Long-term incentives, in the form of company stock, stock options, or long-term cash awards
• Potential discretionary bonuses
• Ability to purchase additional stock at a discount through an Employee Stock Purchase Plan
• Comprehensive medical, vision, and dental coverage
• Access to a 401(k) retirement plan
• Short & long-term disability insurance
• Life insurance
• Paid parental leave
• Various other discounts and perks
• 3 weeks of paid vacation
• 10 or more paid holidays per year
• Paid sick leave pursuant to Company policy

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Transportation Equipment Manufacturing
• Education Level: Bachelor's degree