Amazon.com-posted 3 months ago
$49,200 - $84,200/Yr
Full-time • Entry Level
Fife, WA
5,001-10,000 employees
General Merchandise Retailers

Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability Maintenance & Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement, and maintain all of the Robotics and Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us, on our journey! A proactive automation controls and technical support role for fulfillment center operations, focusing on maximizing equipment reliability and operational performance of equipment such as conveyors, sortation systems, scanners, cameras, print and apply systems, and SCADA devices and programs.

  • Site expert to maintaining automation systems necessary for operations
  • Work closely with building Operations, Operations Engineering, FC Start up Team, AFT Software teams, ACES team, and Safety in supporting MHE systems optimization and project implementation
  • Understand, maintain and troubleshoot material handling control systems, including PLC/PC controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems
  • Monitor MHE metrics and partner with maintenance/operations for system performance issues and provide analysis across all operations.
  • Act as first level escalation support for site technicians, during and after business hours, troubleshooting locally and remotely and repair all hardware or controls software systems within the building
  • Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation.
  • Facilitate Failure Analysis and Incident Review processes and implement process improvements or retraining to avoid future incidents
  • Perform, Utilize, and provide analysis building System Assessments to assess material handling system performance and drive continuous improvement
  • Communicate technical issues and project timelines with building leadership, operations and the maintenance team. Explain production impacts.
  • Bachelor's degree in computer science, electrical engineering, automation engineering, or equivalent OR 2+ years of equivalent professional experience.
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  • Relevant experience with PLC-controlled automation and issue diagnosis in a continuous process or production environment.
  • Familiarity with robotics work cells and its control systems
  • Familiarity with Ladder Logic and structure programming from Siemens, Allen-Brady, or Codesys PLCs
  • Advanced proficiency in verbal and written English
  • Familiarity with electrical theory, robotics, controls components, automated equipment
  • Ability to interpret and understand policies and procedures and relate them to others.
  • Experience identifying, maintaining, troubleshooting, programming, and designing HMI and control network components
  • Experience identifying, maintaining, troubleshooting, and modifying Motor Controls including motor starters, Variable Frequency Drives, DC drives, and standard electrical components
  • Industrial electrical hands-on experience and troubleshooting, including 480V 3-phase, 110 VAC, and 24VDC systems
  • Experience interpreting, modifying, and developing mechanical and electrical drawings
  • Experience identifying, maintaining, and utilizing SCADA systems and KPIs
  • Familiarity with programming software such as RSLogix5000 studio, FT View, and other controls software platforms
  • Systems controls design or programming experience
  • Systems integration experience
  • Field service engineering experience systems trainer or training experience
  • Experience supporting a wide range of different conveyors and sortation systems
  • Excellent written, verbal and customer service skills
  • Proven history of remote technical support
  • Experience driving continuous improvement or programmatic solutions in relation to automated equipment.
  • Experience with advanced automation controls systems
  • Experience with industrial robotics
  • Experience with ASRS systems
  • Comprehensive healthcare benefits starting on Day 1
  • Matching 401(k) program
  • Up to 20 weeks of paid parental leave
  • Lightweight fire resistant daily wear and composite toe safety shoes for safety
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