Automation Director

Hospital for Special Surgery • New York, NY

4d

About The Position

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success. If this describes you then let’s talk! HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Requirements

• 5+ years experience implementing automation solutions across multiple technologies, with RPA as one component
• Proficiency in at least one modern programming language (Python, C#, JavaScript, etc.) and familiarity with ETL/data integration tools
• Proven ability to connect systems and teams through both technical and process automation
• Effective communicator and team collaborator able to work with technical and operational staff
• Strong analytical, creative, and critical thinking skills; adept at translating domain needs into scalable technical solutions
• Commitment to delivering secure, robust, and sustainable automations
• Motivated self-starter who engages in ongoing learning, supports team growth, and contributes positively to HSS Data’s culture
• Ethical and detail-oriented, focused on the bigger picture without compromising quality

Nice To Haves

• Exposure to healthcare data, revenue cycle operations, or similarly complex domains preferred
• Hands-on experience with platform-specific architectures (e.g., EHR, ERP, data warehouse, cloud) is a plus
• Certifications in RPA or other relevant technologies are welcome, but not required—commitment to continuous learning and impact is key

Responsibilities

• Collaborate with colleagues across HSS Data to identify, design, and implement automation solutions supporting strategic domains
• Employ a range of automation technologies, including RPA (UiPath, Blue Prism, Automation Anywhere), custom code (Python, C#, JavaScript), cloud services, and data platforms to drive process improvement
• Develop and architect orchestrations that integrate foundation models with automation workflows, ensuring effective interfaces between AI systems and automated processes.
• Build, monitor, and enhance ETL, API integrations, and workflow automations spanning multiple data sources and business functions
• Document, test, and deploy solutions with a focus on sustainability and usability for the wider team
• Ensure automations meet high standards for data security, compliance, and governance, as required for healthcare environments
• Contribute to a culture of learning and growth—mentor teammates, share discoveries, and help shape best practices across HSS Data
• Stay informed about technological advances (e.g., machine learning, analytics, agentic AI) and advocate new approaches that broaden HSS Data’s automation capabilities

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees