Automation Administrator - Rockwell Services

Kirby Risk•Indianapolis, IN

About The Position

Automation Administrator – Indianapolis, IN Are you a detail-driven professional with a passion for supporting technical teams and delivering exceptional customer service? Do you thrive in environments where accuracy, communication, and organization make all the difference? If so, we want you on our team. At Kirby Risk, our Automation Administrator’s provide sales support for Automation Services, while maintaining a positive atmosphere to further the goals of Kirby Risk Electrical Supply. What You’ll Do as a Automation Administrator In this role, you’ll play a key role in supporting our Automation Services team, managing service agreements, coordinating critical processes, and ensuring customers receive timely, accurate, reliable support.

Requirements

High School, GED, or relevant sales experience
Strong attention to detail and organizational proficiency
Well-developed communication skills, both written and verbal
Self-motivated with the ability to handle multiple tasks/priorities and successfully meet several deadlines at once
Demonstrates computer skills and aptitude; Microsoft Office preferred
Continuous learner
Work well both independently and in a collaborative environment

Responsibilities

Process Rockwell Automation Software quotes, orders, and contracts
Supports sales and processes for all Kirby Risk APR’s in conjunction with Automation Area Manager – Rockwell Services for:
Parts Management Agreements (PMA)
Assurance Contracts
Customer Block of Time (CBOT)
Annual Repair Agreements (ARA)
Training Savings Accounts (TSA)
Engineering Services
Demonstrate professionalism when communicating with the sales team, customers, and all organizational levels
Participate in cross training on:
Rockwell Service Contracts order entry
Quoting & enrolling students into training classes
Customer success activities
Communication with the Sales team