Automatic Door Service Technician

Vortex Industries.•Westchester Township, OH

19d•$34 - $38•Onsite

About The Position

Vortex Doors, America’s highest quality and most customer-centric commercial and industrial door repair company, is seeking a motivated Automatic Door Service Technician to join our company . We are considering applicants with at least 4+ years of door industry experience! As a highly skilled Experienced Automatic Door Service Technician at Vortex Doors, you will play a crucial role in installing, repairing, and maintaining various types of doors, docks, and related hardware, ensuring they function efficiently and safely for a growing branch. Your attention to detail, problem-solving abilities, strong mechanical aptitude, and commitment to quality workmanship will be essential in meeting our customers' needs. We offer a great variety and complexity of service calls to customer sites while being safe and efficient out in the field.

Requirements

Excellent mechanical and technical skills.
Physically able to move items weighing 50 lbs. or higher.
Physical ability to continuously lift and bend, climb ladders up to 20’ in height, work on knees for extended periods of time and proficient operating power tools.
Possess interpersonal skills to relate to customers and solve issues.
Excellent communication skills to collaborate with others under any type of condition.
Excellent problem-solving and troubleshooting skills.
Ability to relay information in a fast-paced environment.
Reliable and Self Motivated
High school diploma or equivalent.
4-5+ years’ experience in the commercial door service industry.
Knowledge of various door types, brands, and hardware.
Ability to use hand and power tools effectively.
Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations.
Knowledge of safety regulations and adherence to safety protocols.
Knowledge of computers.
Be able to drive a company vehicle and possess a valid driver license.
Must pass Drug test, Background check and Motor Vehicle check

Nice To Haves

If you have a desire to learn welding we can train!
AAADM certified a plus but not required.
Access Control skills a plus.

Responsibilities

Install, troubleshoot, and repair a variety of commercial doors, docks, and related hardware using appropriate tools and equipment.
Diagnose and conduct routine repair door-related issues, such as broken springs, hinges, locks, and electrical components.
Install and configure door hardware, such as locks, handles, closers, low-voltage, and access control systems.
Ensure that all installed doors meet safety and building code regulations and standards.
Provide excellent customer service by addressing customer inquiries, explaining repair processes, and offering solutions to door-related problems.
Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
Diagnose, identify, and resolve technical issues with doors efficiently.
Communicate with customers offering cost-effective solutions.
Perform quality checks on installations and repairs to ensure they meet the company’s unsurpassed quality standards.

Benefits

Industry-best training in our state-of-the-art training facility learning Commercial and Retail door openings, hardware, storefront glazing, and automatic doors.
Room for growth and opportunity with multiple levels of career advancement to excel and grow in your career.
Continued learning classes on Manual operated doors and dock equipment training for Industrial openings and options for industry certifications.
Training on Hollow metal door, frame, and hardware.
Strong Safety Culture.
Positive Work Environment.
Recognitions and Rewards.
Comprehensive Pay, health benefits, 401K match, 8 company paid holidays, and Vacation/Sick program.
Company provided uniform, tools, and an annual boot allowance.
Use of Company provided vehicle to conduct customer service visits.