AUTOMATED SCHEDULING SOFTWARE SPECIALIST - 43004789

State of Florida

37d • $75,000 - $90,000 • Onsite

About The Position

This is professional technical work maintaining computer operations for the Department of Financial Services. The duties include, but are not limited to:

Requirements

• Four (4) years of experience in Computer Science, Management Information Systems, Information Technology, or related field is required. A postsecondary degree in those fields may be used as an alternative for the years of experience on a year-for-year basis.
• Three (3) or more years of experience administering Enhanced File Transfer (EFT) Server environments similar to GlobalScape EFT.
• Proficient in the English language and with excellent interpersonal and communications skills.
• Understanding of installation, configuration, maintenance, and troubleshooting of GlobalScape Enhanced File Transfer (EFT) Server.
• Strong knowledge of SFTP, FTPS, FTP, HTTPS, AS2, and SCP protocols for secure file transfers.
• Understanding of managed file transfer (MFT) solutions and their role in enterprise environments.
• Knowledge of encryption standards (SSL/TLS, AES, PGP).
• Familiarity with security frameworks such as NIST, CIS, and ISO 27001.
• Compliance with HIPAA, PCI-DSS, SOX, GDPR, FISMA, and other regulatory standards.
• Understanding of firewalls, VPNs, proxies, NAT, and load balancers in the context of secure file transfer.
• Familiarity with Active Directory (AD), LDAP, and authentication mechanisms.
• Knowledge of modern scripting languages such as PowerShell, Python, Bash, or other batch scripting for automating file transfers and server tasks.
• Experience in event rules and workflow automation within GlobalScape EFT.
• Basic knowledge of the SQL language for logging and auditing file transfers.
• Understanding of disk storage management and file system structures.
• Experience with GlobalScape EFT APIs and REST/SOAP-based integrations.
• Ability to connect EFT with third-party applications, cloud storage, and ERP/CRM systems.
• Knowledge of automated scheduling techniques and software.
• Knowledge of data processing terminology, procedures, and workflow.
• Set up, configure, and optimize GlobalScape EFT Server settings and user permissions.
• Apply software patches, updates, and hotfixes for system stability and security.
• Diagnose and fix connectivity issues, failed transfers, and server performance problems.
• Analyze system logs, error messages, and network traffic for root cause analysis.
• Implement and enforce file encryption, secure authentication, and role-based access control (RBAC).
• Perform vulnerability assessments and security audits on the EFT server.
• Use logging tools, dashboards, and performance metrics to monitor system health.
• Identify bottlenecks and optimize file transfer efficiency.
• Configure user roles, group policies, and access permissions for internal and external users.
• Integrate Active Directory or LDAP authentication with GlobalScape EFT.
• Plan and implement backup strategies for EFT configurations, logs, and workflows.
• Develop and test disaster recovery (DR) procedures to ensure minimal downtime.
• Work with security, network, and compliance teams to maintain data integrity.
• Provide training and technical support to internal users and stakeholders.
• Skill in identifying, analyzing and resolving scheduling problems.
• Skill in Microsoft Suite products (i.e. Word, Excel, Outlook) and Visio software.
• Ability to analyze complex system configurations, log files, and network traffic to troubleshoot issues efficiently.
• Ensures error-free configurations, accurate access control settings, and compliance adherence.
• Manages multiple file transfer requests, system upgrades, and security patches without disrupting business operations.
• Stays up-to-date with emerging security threats, MFT advancements, and regulatory changes.
• Ability to document system changes, troubleshooting steps, and best practices for reference and audits.
• Works closely with network engineers, developers, security teams, and external partners to ensure smooth EFT operations.
• Ability to communicate clearly and concisely orally and in writing.
• Ability to work independently.
• Ability to establish and maintain effective working relationships.

Nice To Haves

• Experience administering GlobalScape that includes configuring and maintaining automated EFT processes.
• Knowledge of SFTP, FTPS, FTP, HTTPS, AS2 and SCP protocols for secure file transfers.
• Experience with security policies, encryption, and compliance standards.
• Knowledge of API integrations and workflow automation.
• Experience working with firewall and network configurations.

Responsibilities

• Manage the installation, configuration, and ongoing maintenance of the GlobalScape EFT Server and its components, including the development and administration of event rules, workflows, and automated file transfer processes.
• Oversee the administration of user accounts, access controls, and security settings, while integrating authentication systems such as Active Directory (AD), LDAP, and multi-factor authentication (MFA) to ensure secure and efficient access management.
• Continuously monitor system health, resolve file transfer and performance issues, and implement controls while generating audit logs, compliance reports, and performance metrics to ensure operational reliability and support governance.
• Work closely with network, security, and development teams to plan and implement system integrations and infrastructure enhancements that support business and technical requirements.
• Deliver technical support to users and stakeholders while developing and maintaining comprehensive documentation of system configurations, workflows, and best practices to ensure knowledge continuity and operational efficiency.
• Perform other related duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees