Automated Dispensing Unit, Pharmacy Technician Part Time

CVS Health•Chippewa Falls, WI

31d•$17 - $26

About The Position

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary: Automated Dispensing Unit (ADU) Pharmacy Technicians take important steps to ensure all medication needs and regulatory compliance standards are met for our patients, and they demonstrate ethical conduct and always maintain patient confidentiality. Success for incumbents in this role includes being able to manage all assigned pharmacy workstations and tasks to support the team’s ability to fill patient prescriptions promptly, safely and accurately. Also, helps facilitate local client relationships by being the liaison between our clients and the pharmacy. Providing ongoing client support to help identify opportunities to drive customer satisfaction. Key responsibilities include the replenishment, audit, and support for ADU cabinets installed at our customer’s facilities. Customer service/liaison representative. This includes driving to and from the facilities in company owned vehicles and ensuring regulatory compliance inside and outside of the pharmacy.

Requirements

High School Diploma or General Equivalent Development (GED) - Required
Certification/licensed/registered pharmacy technician or as required by state law
Verifiable High School Diploma or GED is required
Certification/licensed/registered pharmacy technician or as required by state law
The ability to concentrate on a task over a period without being distracted
Use and understand verbal and written communication to interact with customers and colleagues
Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
The ability to use math to solve a problem, such as calculating day’s supply of a prescription
Is able to judge when something is wrong or is likely to go wrong; recognizing there is a problem
Choosing the best course of action when faced with a complex situation with several available options
Customer service orientation
Possess geographical knowledge of service area
Current, valid driver’s license in the state at the level required for the vehicle’s operation
Ability to drive for long periods of time

Nice To Haves

Prior Relevant Work Experience: 1 to 3 years - Preferred
Prior experience in the long-term care industry
Previous experience in a pharmacy, retail, medical, or customer service setting
Previous experience as a Pharmacy Technician
PTCB National Certification

Responsibilities

ADU Support - 70%
Responsible for ADU operation, appearance/cleanliness, quick reference guide replacement
Restocking / destocking ADUs with medication located at Omnicare serviced facilities
Completing monthly medication audits of ADUs (inspect and verify med qty, expiration, damage, etc)
ADU software and user database maintenance
Review ADU reports for discrepancies, errors, and dispensing data
Train facility staff training as needed on ADU operation
Support coordination of New ADU installation; pharmacy and facility readiness including initial ADU inventory, user set-up, etc.
Responsible for troubleshooting ADU issues with the facility and pharmacy
Review and complete ADU policies, training and SOPs yearly
Log deliveries and return accompanying documents as appropriate.
Keep facility ADUs operating at optimal levels by providing product and monitoring inventory
Maintain and full compliance with all Federal, State and Local laws and regulations
Maintain highest professional and ethical standards
Responsible for alerting management for maintenance issues.
Maintain safe operation of Omnicare owned vehicles
Use of mobile phones and applications to navigate your route using basic internet applications and GPS functions per designated route sequence
Review and complete Driver Safety policies, training and SOPs yearly
Pharmacy Technician - 20%
Partner with function supervisor to coordinate workflow for assigned functions that prepare and process medications.
Follow policy and procedures for the proper non-sterile and/or sterile product compounding and assembly of clinical products
May prepare medications by measure, mix, count out, label and record amounts and dosages of highly regulated medications according to prescription orders following Long Term Care Pharmacy policies, regulations, and procedures.
Performs compliance tasks and the related activities in support of the DEA and controlled medication dispensing process.
Fill all Narcotic prescriptions for all facilities as directed (inclusive of all controlled STAT labels/prescriptions)
Assist with workflow coordination
Ensure and maintain a safe and clean work environment
Rotate and work within assigned pharmacy workstations, to safely and accurately fill patient prescriptions all while providing caring service that exceeds customer expectations.
Workstations include Packaging, Staging, Returns, Receiving, Cycle Fill, Machine Packaging
Responsible for preparing the finished prescription as well as other light warehouse duties.
Responsible to receive product deliveries, pull and stage product for distribution, rotate stock, and coordinate activities with drivers to ensure shipments are accurate and deliveries are timely.
Perform physical inventories.
Sort all baskets from PV2 according to facility units, location, and delivery times
Scans all medication pending for delivery
Prepares manifests and ancillary paperwork to correspond to appropriate nursing facility.
Retrieve medication totes from PV2 pharmacists that are to be scanned for delivery (STATs included)
Check bins before delivery departure for missed meds
During down times assist pharmacy floor for additional support.
Scans manifests into system for confirmation of delivery.
Follow all applicable government regulations including HIPAA.
Take important steps to ensure all medication needs and regulatory compliance standards are met for our patients, and they demonstrate ethical conduct and maintain patient confidentiality at all times.
Maintain and full compliance with all Federal, State and Local laws and regulations
Maintain highest professional and ethical standards
Customer Service/Liaison - 10%
Interact with facility staff and leadership in a clear and professional manner to deliver messages and solicit feedback/request which will be logged into our central data base for follow up and issue resolution.
Assist in the tracking of in-facility equipment such as med carts, fax machines, and scanners.

Benefits

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

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