Auto Telephone Claims Representative
About The Position
National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. Job Description Responsible for investigating and confirming the facts of loss for basic to advanced automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority. This is a remote opportunity for entry level auto claims adjusters. Ideal candidates will be located in the EST or CST time zone. Bilingual English/Spanish is desired but not required
Nice To Haves
- Bilingual English/Spanish
Responsibilities
- For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome
- Recognizes and identifies body parts of a vehicle and understanding of other potential property damage
- Identifies customer needs and works to meet those needs using appropriate customer service skills
- Determines subrogation or fraud potential and how to handle
- Applies intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
- Handles investigation regarding all aspects of auto claims (coverage, damages, subrogation) with the exercise of discretion and independence within increased level of authority
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
