Auto Repossession Claims Processor

Hide and Seek RecoveryPlano, TX
2dOnsite

About The Position

You'll independently manage an inventory of claims, which may include conducting investigations, reviewing video recordings, and evaluating damages to determine the severity of each case. You'll resolve cases by working with individuals, clients and/or attorneys to settle on the value of each case. Investigate claims such as: Breach of Peace, Trespass, Conversion/Wrongful Repossession, Damage to Vehicle or Property, Personal Property Theft/Loss, FDCPA Violations, TCPA, Bankruptcy Stay Violations, Defamation/Reputation Claims, Key Responsibilities The primary responsibilities include investigating, evaluating, negotiating and resolving assigned claims Evaluate claims by obtaining, comparing, evaluating, and validating various forms of information. Prepares and facilitates communication for resolution via telephone, email Investigate incidents involving alleged bodily injury and/or property damage

Requirements

  • Aptitude for providing information in a clear, concise manner with an appropriate level of detail, empathy, and professionalism.
  • Possess strong negotiation and analytical skills.
  • Detail-oriented and thrive in a fast-paced work environment.
  • Strong organizational abilities and attention to detail
  • Strong analytical, communication, and problem-solving skills

Responsibilities

  • Investigating, evaluating, negotiating and resolving assigned claims
  • Evaluate claims by obtaining, comparing, evaluating, and validating various forms of information.
  • Prepares and facilitates communication for resolution via telephone, email
  • Investigate incidents involving alleged bodily injury and/or property damage
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