Auto Property Damage Adjuster – Dedicated Account

Ccmsi•Maitland, FL

7d•$80,000 - $85,000•Hybrid

About The Position

Multi-Line Claim Consultant – Auto Property Damage Hybrid | Maitland, FL $80,000 to $85,000 annually Monday–Friday | 8:00 a.m. – 4:30 p.m. Rotating Hybrid Schedule (3 days in-office / 2 remote, then 2 in-office / 3 remote) Build Your Career With Purpose at CCMSI At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success. We don’t just process claims—we support people. As the largest privately owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work®, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day. Job Summary The Multi-Line Claim Consultant – Auto Property Damage is responsible for the investigation, evaluation, negotiation, and resolution of auto property damage claims for a single dedicated client account . This role is ideal for an experienced Florida-licensed adjuster who values consistency, quality claim handling, and a predictable schedule while still applying strong technical expertise and independent judgment. Y ou’ll join a collaborative team of six, managing claims from start to finish in accordance with CCMSI Best Claims Practices, client-specific handling instructions, and applicable state laws. Important Please Read: This is a full-cycle (cradle-to-grave) claims adjusting position , not an HR or consulting role. Adjusters in this role are responsible for the complete lifecycle of auto property damage claims—from investigation through settlement and closure—while maintaining compliance with state laws, client instructions, and CCMSI standards.

Requirements

Active Florida Adjuster License
Proven experience handling auto property damage claims
Strong knowledge of claim investigation, reserving, negotiation, and settlement practices
Excellent written and verbal communication skills
Strong organizational skills with the ability to manage priorities independently
Reliable, predictable attendance during designated client service hours

Nice To Haves

Experience handling auto property damage claims on a dedicated account
Prior experience working in a TPA environment
Advanced negotiation or complex damage evaluation experience
Bilingual (Spanish) proficiency — highly valued for communicating with claimants, employers, or vendors, but not required.

Responsibilities

Investigate, evaluate, and adjust auto property damage claims from initial intake through resolution
Establish and manage reserves within assigned authority
Review, approve, and negotiate damage estimates, vendor invoices, and related claim expenses
Authorize and issue claim payments accurately and timely using CCMSI claim systems
Negotiate settlements in compliance with corporate standards, client instructions, and state regulations
Coordinate and oversee outside vendors as needed (e.g., appraisers, repair facilities)
Identify and pursue subrogation opportunities when applicable
Maintain accurate, timely, and well-documented claim files and diaries
Communicate effectively with clients, claimants, vendors, and internal partners
Prepare claim status reports and documentation as requested
Ensure compliance with CCMSI Best Claims Practices and audit standards

Benefits

4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year
Comprehensive benefits : Medical, Dental, Vision, Life, and Disability Insurance
Retirement plans : 401(k) and Employee Stock Ownership Plan (ESOP)
Career growth : Internal training and advancement opportunities
Culture : A supportive, team-based work environment

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